Careful Movers

01 february 2020, 23:38

If you don’t mind your items getting STOLEN ($200 worth) and paying an extra hours worth of work ($110) because the ‘drivers got lost’ then this is the moving company for you! The drivers also showed up after getting ”lost” for over an hour smelling like weed. Oh and to top it off there is no such thing as a “claims department”. They will flat out tell you that they won’t give back your stolen items OR pay you the difference for your losses... OR even just refund a portion of the money spent on their “services” in order to buy back my STOLEN items. They even responded to my concern by saying “I hope you find your items”. That was so unprofessional and disrespectful! DON’T WASTE YOUR HARD EARNED MONEY ON THIS COMPANY. They even claimed I signed off on paperwork stating that the move was fine and all my items arrived - which I did NOT do! It wasn’t even my handwriting and when I told them that they AGAIN said “I hope your items are easily found”. The most unprofessional company I’ve ever encountered... this is also the first time I’ve had to write a bad review! That’s how bad my experience was with them, and I hope this review helps you realize you need to use a different moving company!

10 october 2017, 17:42

I highly recommend Careful Movers! They moved my dad from his home of 46 years to his new apartment. Greg, Will, and Gilbert did a great job with the move and Gloria in the office was very helpful as we prepared for the move. All very professional and friendly. I highly recommend them.

review from yelp.com

10 october 2017, 17:42

Movers arrived later than expected, didn't call, crates used here filthy. A picture frame was broken another one scratched and a dining chair leg broken. I filled out a claim form and they took pictures. After they left I realized an entire closet and tv was not moved. I called the company to inquire about the damages. My calls went unanswered. They finally responded last week (after 3 weeks) and offered me $40 for my broken items or the option of having the items fixed. The chair was new, cost me $200, my pictures were professionally framed costing over $200. I am still waiting for them to contact me back to get this resolved. I would not recommend this company.

review from yelp.com

10 october 2017, 17:42

We were billed twice the amount quoted. More damage than in previous moves and the "crates" they used were filthy! Choose another company.

review from yelp.com

10 october 2017, 17:42

Javier and Robert moved me this past weekend. Loved the hustle. I hate when people try turning a small one bedroom move into a 3-4 hour job, they didn't. They worked quickly and carefully. Will be using again.

review from yelp.com