Apple Moving DFW

10 october 2017, 17:43

We have used this company several times in the past few years. They do a great job of being on time and getting the job done. We just built a new house and bought a new refrigerator to put in our new kitchen. We discovered that Apple movers -in moving our furniture less than a mile- that the freezer door was  significantly dented. When I alerted Apple movers about this I was told that a claim would take 90 days! This is unacceptable. I have been in contact with them 3 times  about my claim and only got one email when I got a bit ugly. I am disappointed in how they have responded to this situation. If the dent was on the side I would not be so concerned- it is eye level.

review from yelp.com

10 october 2017, 17:43

I called Apple movers at about 9 am on a Tuesday. They offered same day moving and sent two people over at noon! I did the hourly rate as I did not had time for inventory. The price was incredibly reasonable. They did my move for around $300, the other company I called quoted $1200! I will absolutely call them again in the future.

review from yelp.com

10 october 2017, 17:43

I booked Apple Moving based on positive reviews from a family member. I was excited about their rates and lack of hidden fees and their willingness to communicate in the beginning seemed great! I booked them a month in advance and got a prompt invoice and contract. They were to arrive between 10am-12pm on a Saturday. Moving day came and I waited u too 10 after 12 to call because i had heard nothing from them. Got voicemail even though hours said 1pm on the message. They never called me back. By 3pm I had to got get my own Uhaul and move myself. Called again to leave another message for a return call on Monday. It has been 2 weeks and have had no communication from them. Good thing I didn't pay upfront. Never trust them or hire them unless you want be let down.

review from yelp.com

10 october 2017, 17:43

Love Apple Moving!!  They have moved us 4 times. Every time they arrive on time and are very efficient!!  Highly recommend.

review from yelp.com

10 october 2017, 17:43

Update: I wrote a former review about this moving company when my tv was broken. The issue was handled quickly and apparently the men who moved my things were fired for not telling me they broke my tv. I was not charged for the move and was given the difference to equal the cost of the tv. I spoke with the owner directly and got it handled. I will say the last time I called Deb was a bit rude and unprofessional I informed the owner of this and he said he would listen in on the call so I don't know if anything was ever done about it. Mindy was nice when I picked up my check.My lesson learned from this stressful ordeal... next time I am moving my own things. I'd rather take a day or 2 off and gain some muscle mass moving before I entrust anyone with my things. I don't even let anyone drive my car so idk why I would allow people to move my most prized possessions. If some thing is broken then it would be my fault and I wouldn't have to deal with anyone else and stress about being reimbursed or someone's attitude over the phone.Prior to this move I've never had an issue with the company.

review from yelp.com