Apple Moving DFW

10 october 2017, 17:43

Apple Movers are finishing up our move from a 2nd floor apartment to another. Ronnie and Izzy are fast, friendly, and STRONG! The office staff were easy to work with! My friend recommended Apple to me after her last 2 moves. She did not steer me wrong.

review from yelp.com

10 october 2017, 17:43

I've used Apple Moving twice before with no problems. When I had to move again I didn't hesitate in booking them again. This finally time I was scheduled for an appointment between 2-4 on Friday. I got a phone call saying the movers were running late and would be at my apartment after 5pm. I waited and waited. I finally called the office before 6pm and was unable to get anyone to answer or even left a voicemail. The line kept hanging up on me. I started emailing asking about an ETA for movers. I got nothing and finally gave up at 7pm after 5 hours of waiting. I just got an email the next day saying sorry they couldn't help me.I am updating my review to add recent interactions with this company. After posting reviews about the awful experience with Apple Moving, the owner called me and apologize for what happen to me. He said his company has never had a no show in the 4 years that he owned the company. He offered to compensated me for my negative experience as soon as he returned to the office, along with offering to help with my next move. I waited for a week before calling about a status of check. The owner told me he wrote the check on the 1st and went out the previous day. After waiting another week and not receiving anything, I followed up again with a phone call. I'm still waiting for a return phone call almost a week later. I hope that anyone who decides to deal with Apple Moving will have better experience than me.

review from yelp.com

10 october 2017, 17:43

These guys were amazing!!! Our apartment flooded, we had to move out the next day.... they (3 guys) showed up at 8am and worked steady the whole time!! Moved us out of the flooded apartment and into our new town house! Very respectful guys and new how to move big expensive furniture. The price was amazing, I was expecting to pay way more, and to be honest the way they worked they could ask for more money!!!

review from yelp.com

10 october 2017, 17:43

Because they completed the job I did not give them just one star.... Beyond this, I got massively overcharged for every single parcel they loaded. Had it been charged an hourly rate, I would have saved hundreds of dollars. Unfortunately, having a moving company give you the best deal for your situation is not something that interests these guys. I know you need money to run a business, but this is also someone's life who is being affected by a move. Dealing with being overcharged is not something I would recommend dealing with during your already highly stressful event. Therefore, I would not recommend this company.

review from yelp.com

10 october 2017, 17:43

Do not use these movers! Horrible! The very first time I used them they came 2 hours past their window and I only continued to use them because they were semi affordable. But you get what you pay for...horrible customer service. Debbie is the worst in customer service and she's the manager and then mindy isn't much better. They are dishonest and liars. They demanded I be at the location for pick up and they are also liars. They said that I refused items that were picked up SEVERAL times and that is absolutely not true. Not trustworthy liars. Do not use these movers if you want someone trustworthy! They are super disorganized also. I would send them invoices and they wouldn't even print it to pick up my items. They also close before 5 pm MANY times where I can't even get a hold of them. And another time they kept telling me they never received my invoices I emailed to them and guess what, the girl FINALLY SAYS SHE HAS BEEN HAVING ISSUES RECEIVING EMAILS THAT CONTAINED FILES!! Omg it was the biggest waste of my time!!!

review from yelp.com