Clean Cut Movers NYC

10 october 2017, 17:38

Jonathan and his team were amazing! Positive, efficient, tidy, good problem solvers, and good communicators.It wasn't the easiest move - out of a 5th floor walk-up with no a/c in 90 degree heat and into a building that was ridiculously strict with their elevators rules and forced the team to wait over 2 hours to finish the move. However, Jonathan and his team were amazing from start (keeping me updated on their ETA) to middle (figuring out how to get my couch out of the walk-up) to end (having flexibility when we found they wouldn't have elevator access when we anticipated).They took what was an incredibly stressful day and made it as smooth as possible. Will definitely use them again in the future!

review from yelp.com

10 october 2017, 17:38

AVOID! We were sent two EXHAUSTED and overworked men who could barely stand, let alone move our stuff down and up 3 flights of stairs. This should have been a 3 person job with fresh-bodies. We ended up doing most of the actual moving ourselves while they did their best to help. On Thursday, we hired Clean Cut Movers for what should have been a very standard move.Two of their employees arrived almost 2 hours after the 5-8 pm arrival window, visibly exhausted, one so much so that he could barely stand. What transpired is that my girlfriend and I, unable to delay our move any longer, and taking pity on these two overworked individuals, ended up moving the majority of our belongings down and up 3 flights of stairs, while the two movers did their best to help. Our move lasted until 3am, we had originally planned on being done by 9 or 10pm. They showed a lot of spirit considering their condition but they were clearly incapacitated from exhaustion. One of the movers was driven to vomit repeatedly due to his fatigue and my girlfriend took care of him while I continued to do his work for him. He told us he had been working 19 hours without a break. I don't blame him for being in such bad shape! Please note that we are not holding these individuals responsible for our bad experience. They were very apologetic and respectful. We find the company responsible. The fact that these men were so overworked and sent to us after clearly working for way too long is not only unacceptable, but illegal. They should have been allowed to rest and we should have been sent fresh movers. Especially having paid the company 650 dollars, a ridiculous amount of money considering all they essentially did was provide a truck and a dangerously tired driver.

review from yelp.com