Spartan Moving and Storage

22 june 2022, 08:37

Spartan Moving and storage is a broker, they are not a moving company!! Initial consultation and review of inventory with Kevin was smooth and seemed like a good company to schedule our long distance move with. In hindsight I should have questioned why they would only accept the deposit of $2505 as an ACH. A quality assurance call was scheduled for 5 days before the move. I did not receive a call, when I called Spartan they said they were really busy and that I could go over my inventory changes with the driver on moving day. I asked who the moving company was and the rep said he would text it to me so I would have all the information. He never texted me. The day before the move I received a call from the actual moving company dispatcher to verify the pick-up time, I asked her what the name of her company was. She acted surprised that I didn't have the information and said she would text it to me so I would have all the information for the cashier’s check. I waited for the text which I never received. Later that afternoon I started searching the number she called me from and found out that the moving company out of North Las Vegas had terrible reviews, lawsuits and over 50 current BBB complaints. One site had over 300 complaints including pictures of damage, theft, wet items. I could go on and on. I had to make an emergency text that night to the Spartan emergency line who confirmed that the moving company was assigned to us but said they don't have problems with them. I asked to be scheduled with another mover. The text response said to call in to the cancellation line the next morning. The next morning was moving day. We did not allow them to pick up our household goods. Kay in cancellation was very understanding that we were never told who our moving company was and that instead of forfeiting our deposit she would let it be used for a future move. We still need to move. In the last two weeks I have left two voicemails and three emails and they have not called me back so I am assuming they have scammed me out of my deposit. I never asked to find the cheapest movers and Spartan Moving & Storage from Kokomo Indiana did not contract with me in good faith and was not honest about the movers they use and then kept my deposit without scheduling a new moving date with me.

04 june 2022, 13:00

We will recommend Spartan Moving and Storage to everyone we know. They were very professional and flexible with our needs. THANK YOU!!

31 may 2022, 08:56

Blessings to the staff for helping us move and making this the best move ever!!! We were in good hands for our move with this crew of guys. If you want a GREAT moving experience, contact Spartan Moving.

28 may 2022, 08:36

The packing guy did an exceptional job by himself. Sorry, don't remember the name. Maxwell (truck driver) is also exceptional. Bundle of energy. Never stopped. Constant supervision of crew with humor and talent.

26 may 2022, 14:35

The crew was lovely, focused, and pleased to move our stuff. Thanks so much! I would use them again.