Acme Small Scale Movers Inc

10 october 2017, 17:44

There are only five stars here,  but Acme movers get five stars ten times over!  My move was hard for me because I was going through my parents house,  not only moving things, but also having to discard many items that held special memories.  It was very hard for me to let things go.  Michael helped me through this process.  I couldn't have asked for a more compassionate professional. Michael,  and his team were beyond wonderful. They were on time,  polite, fast,  and efficient.  Everything was carefully taken to my storage unit,  and placed in a thoughtful manner so I could easily retrieve items. I give a big heartfelt thanks to Michael,  Paulette,  and their team.  I couldn't have asked for a better experience with this move.  If you need movers...Look no further!

review from yelp.com

10 october 2017, 17:44

I moved from an apartment in Sunnyvale to another in north San Jose last weekend.Acme was fantastic.  They may not be the absolute cheapest...  But do you really want the absolute cheapest?  The price was fair:  $110/hour for two guys.Frances and Eric arrived early...  So early that I was not at home.  They waited patiently for me to get back.They were friendly and efficient.  They treated me and my stuff with respect.They also never stopped moving (so to speak).My whole move took 4 hours, 15 minutes.I have no complaints and would recommend Acme to anybody.

review from yelp.com

10 october 2017, 17:44

I am so pleased and impressed with the service and professionalism of Acme Small Scale Movers! We had a small, local move that required a pick up at one place and delivery of items to 2 separate stops. Michael met me the day before and packed some of the more valuable items that were going into storage and he was on time and did a great job. This morning, the 2 movers arrived on time (a few minutes early in fact) and had the best attitude! Very considerate and didn't waste a minute of time. The price I was quoted was right in line with the final bill and the experience was stress free and wonderful!I would recommend them to anyone who needs packing and moving and wants a company that is easy to work with who understands that my things matter.

review from yelp.com

10 october 2017, 17:44

Michael is fabulous.  I unhesitatingly recommend him and trust him and the company.I did not use Acme for a large move, although I heard that they do that too, but they have helped me with several smaller moves and even with removing unwanted furniture!

review from yelp.com

10 october 2017, 17:44

I have moved so many times that my realtors have become some of my closer friends.  In Boston my favorite movers were Gentle Giant.  They are professional, work quickly and efficiently and I did not mind paying top dollar for them.Here in the Bay Area I have been trying to find a mover like Gentle Giant.  My last movers were quite good but I decided to be a good neighbor and try out a local mover in Sunnyvale.I contacted several movers based on Yelp reviews.  Acme was the only moving company that came to my home to do an estimate.  Michael was professional and though his hourly rate of $220 was about 50% more than the quotes I got from other movers I decided to go with them because as I said before, I don't mind paying top dollar.  Michael did agree to give me a 5% discount.Michael's estimate for the move was 6.5 hours for a total of $1350.  My last move about three years ago cost me about $950 and the hourly rate was about the same.  However this move ended up taking 8 hours for a total of $1672.  I asked why I was charged for their lunch break, as I have never been charged for any movers' lunch break before.and they agreed to take off 45 minutes.  Thus, the final total became $1515.I was disappointed that the move went over the estimate because I felt these movers did not work quickly and efficiently.  The best movers I've worked with in the past typically try to save time by carrying more than one item at a time while hustling.  These movers did not do that.  Also these movers almost left some boxes behind and did leave some plastic wrap rolls on the lawn.  There was also some damage to an item which Michael said he would investigate but since I did not hear from him again I don't expect that will happen.Overall these movers were good movers but I did not feel like they were a top quality crew like some of the crews I've worked with in the past.  And since I was paying top dollar I was disappointed by this.Before submitting my review I sent it to Michael to allow him to respond.  His response was not what I expected and when I responded to his second response, he was obviously frustrated with me.  He never responded to my third response.Michael defended his company's work and said I did get top quality work.  He said the estimate went over because of the rain, my kids being in the way and how we packed. Michael also questioned my intentions for writing this review.  My intention is pretty simple, to let others know about our experience.  As I said before Acme is a good mover but considering they are about 50% more expensive than other movers that get top reviews on Yelp, you might want to look around.

review from yelp.com