U-rent-it-we-move-U

10 october 2017, 17:42

First things first, would I use this company again?  Definitely.  Tim is super-professional, he knows what he's doing and the price is great.  Were they perfect?  No, they were not.I made the appointment last minute, so the fact they were able to accommodate it was a big relief.  Not long after I booked them online for between 3 and 4, Tim called me to verify it and opened it up to between 2 and 4.  So far so good.Day of, I'm waiting for them to show up and Tim calls me around 4 and says they're going to be 2 hours late.  Ok.  6 rolls around and I haven't heard from him and can't reach him.  Finally get him around 6:30 and he says they are still at the previous appointment but will definitely get to me that day, should be there in about 2 hours, also says he'll be using double the crew to make sure it gets done but same price.  It starts raining around 8:30 and they haven't shown and they haven't called me.  I'm trying to find out if they are still coming out with this weather.  Finally reach him by text at 9 and he says they are 20 minutes away. It's after 10 before they show up.  6+ hours late.However, once they get there, they were courteous, professional and FAST.  They covered everything in blankets and then secured it with tape so that it stayed in place.  It was a total of 5 guys, including Tim (not 6 like he's said) and they got the house loaded up in 2-3 hours.  Short drive over to the new place and unloading begins.  This took less time, but this is where the other complaint comes in.  It's after 1 am at this point and some of the guys are talking pretty loudly about random stuff (movies they've seen, food they've tried, etc).  I'm just moving into this place, I don't want my neighbors to start hating me on my first night there.  Other than that, they were able to offload the truck pretty quickly by forming a human chain.  It was pretty tough to fit everything in because there was a lot less space, but they got everything in and Tim even hooked up the washer and dryer in the laundry room.  Like I said at the beginning, I would/will definitely use them again on my next move, the price is right, the service is good, but I'll ask to be the first appointment of the day.

review from yelp.com

10 october 2017, 17:42

Tim Washington, much praise for your organization and service. U-Rent-It-We-Move-U was a last minute call, a competitive price, and great service exemplified by competent people with a smile. I contracted them to help with traditional third party services like reconstructing beds, tables, etc and unpacking services. They got my business because of their outstanding Yelp reviews, and surpassed my expectations. Highly recommend them for similar services, and thank you, Tim Washington, for being an upstanding guy bringing excellence to the community!

review from yelp.com

10 october 2017, 17:42

Tim and his team did a WONDERFUL job moving me!  They went the extra mile and I highly recommend  them!

review from yelp.com

10 october 2017, 17:42

After moving 2600 miles, another company (Dedicated Movers) stood me up. I called Tim at 8AM the next morning and he said that he could send a crew out in the afternoon to unpack my U-Haul. Tetio McClure called me and was ready to come out earlier than Tim said, but now, I was shopping.  Titio and Bobby Carter showed up when they said they would and did a great job. I was pleased with their demeanor and how well they worked with me (especially as I was extremely tired and often confused about where I wanted stuff). I would recommend Tim, Titio & Bobby and will use them again next time I move. Thanks!!!

review from yelp.com

10 october 2017, 17:42

Tim was one of the best movers and coolest guys I've probably met. I moved from my apartment in Katy to a storage unit and they were able to get in and out in about 2 hours. They wrapped all my good stuff and were very efficient. I felt like I was in the way most of the time, but once I got to talking with Tim, I couldn't stop haha. He has an inspiring story of how he got to where he is and told me all about his moving company. If you're looking for a local, friendly, efficient, moving company, Tim is your guy.

review from yelp.com