U-Pack Moving

31 may 2019, 07:08

There was a hole in the container and my furniture was completely water damaged and ruined, including irreplaceable medical text books. Refund? Nope. Reimbursement for the damaged items? Nope. The worst moving experience. A lot of "you should have read the fine print" for situations that are not fine print and are major warning signs not to use this company. Would never reccomend and now I know why people say good luck with your move.

10 october 2017, 17:42

Best household moving company!! So impressed with the staff at ABF Upack.  The day of my move a a full service moving company from hell showed up at my door in Houston and told me my estimate is wrong and my cost will be 40% higher.  Luckily I had some leeway and did not need to move that day.  The company owner was surprised by my decision not to use their service assuming I was trapped. Back to the drawing board, I stumbled on ABF Upack when googling.  I could not have been happier! The customer service reps on their toll free number were so helpful, upbeat and professional. The very next day a trailer was delivered to our home.  We had to pack the trailer ourselves which was not a problem. A bulkhead used to separate cargo can be locked. The remaining space is used for commercial shipments.  Therefore, there is only one household move is on a trailer eliminating any confusing of ownership. When we finished loading, the driver returned to pick up the trailer. My goods were on their 1,400 mile journey.  I could track my goods trip using their website. A nice little perk!On the delivery end, we met the nicest gentleman, who was the driver, named Eugene, a.k.a, Junior from this Chesapeake location.  I cannot give this person enough praise! He was the driver that delivered my goods in Williamsburg, VA. Very personable and professional with high energy!. Because of Junior, ABF will be the first company I call for my next move. ABF offers to options to move which I did not know until I called.  One is UPack and the other is a trailer.  The first option is you pay by the cube.  The other second is you pay by usage on a trailer.  In my case, this was, by far, the least expensive option.  It is worth checking both options when doing your homework.Again, thank you ABF for your exceptional service.  Everything went like clockwork.

review from yelp.com

10 october 2017, 17:42

Terrible experience. As if moving across the country with a family isn't stressful enough they can't be bothered to show up or even contact you. We waited 24 hours, made phone calls, still nothing. When we cancelled all we received was "sorry". Don't bother. Go with u-haul or full service movers!! Finding someone last minute after they leave you stranded isn't worth the hassle.

review from yelp.com

10 october 2017, 17:42

Used U-Pack to move from Houston to CO. Everything was timely, clean and the drivers were very professional. Communication was clear and our possessions arrived within 4 days in good shape.If you can handle your own packing, this is the best way to go! We used full service movers for some of the move and wished we found U-Pack earlier!

review from yelp.com

10 october 2017, 17:42

Moving out of state is not easy this company will make it more stressful for you and your family. becareful!

review from yelp.com