Blue Ox Moving & Storage

10 october 2017, 17:42

Absolutely the worst company I have ever dealt withMoving day comes and they are short a truck.  It's not as if they didn't know we were moving 23 days beforeThen the claim process was a farce.  They wouldn't even come to inspect damaged goodsTrust me and the other reviews here, don't waste your time on this company.   They lie about there service and they don't follow thru.Unacceptable in my book if you are considering a moveNot sure how they are staying in business given all the crappy reviews I've read.   I hope the go under because they only provide a "dis-service" to people that contract with themAbsolutely ridiculous

review from yelp.com

10 october 2017, 17:42

They showed up an hour past window, with no courtesy call. I was told I wasn't going to be charged a deposit, only to find my deposit receipt in my email. They showed up with half a truck full of someone else's stuff. Then they left all their garbage on my garage. Will not EVER use them again.

review from yelp.com

10 october 2017, 17:42

Absolutely horrible experience. The marketing is catchy and the quote was a bit high. But I wanted a high end moving company. Unfortunately blue ox moving company fell short across the board.Moving out day the team was an hour late. The majority of the house was already packed and it still took them 6 hours to move the boxes and two bedroom sets. You've never seen movers move so slow. They failed to walk through the home with us before they left and we discovered that they had punched a huge hole in a bedroom wall. The team had attempted to patch it, but clearly the paint job was not adequate and we were never informed. This by the way according to the owner, is against policy as they should have called the 'on call' painter to complete the repair. Yeah, okay, this invisible painter has been meant to show up to my new house to paint all the damage and two months later have never seen him. Also very suspicious that they never took an inventory.Move in day, we had to call them the day before to be sure they were going to show up (as no one called us). I didn't think it was possible but we got a slower crew than before! We had donated the bedroom furniture so literally all that was required was moving in the boxes. 7 hours later and they are too busy taking breaks to finish!!! Because they have no inventory system, we were missing cables boxes, a treadmill, among other belongings. I was told by the 'foreman' that this would all be there the next day. The next day came and went and after lunch I called the office. I was told by the secretary that Renee told her to tell me that they would be coming by next week when they could get around to it. I immediately asked for and called the owner. Let's just say he was less than helpful and admitted to the fault in the first crew damaging my house but insisted that the fact that he was in possession of my belongings without a delivery date was acceptable. It wasn't until I reminded him of his customer service logos that specify their commitment to doing the right thing....I still had to wait three days and to this day have never had anyone contact me to repair the damage done to both homes. I think this company has some serious operational issues and never again will I pay $7500 to move with these people. They are dishonest, disrespectful and slow.

review from yelp.com

10 october 2017, 17:42

I just got an apology for the poor service that we experienced almost a year ago. Right in line with his year old out of office alert on his email!  Still amazed they are still in business!

review from yelp.com

10 october 2017, 17:42

Unfortunately we did not check out the reviews because they do not care about their customers. We have or shall I say had a 58" flat screen tv, but they dropped it and it is cracked. My husband has called them everyday since but no resolution. Moving is bad enough so we've learned never hire someone without checking reviews. Movers beware!!

review from yelp.com