Blue Ox Moving & Storage

16 december 2020, 16:23

The receptionist that answers the phone is extremely rude! This should’ve been the first indicator not to use this company. The salesman was pushy and overbearing. I come to find out that he’s the owner of the company. The movers showed up late and were very unprofessional. Cursing around my children and leaving their trash in my house. They broke many, many items and crushes multiple boxes. They overcharged me in the delivery end by over $500. I contacted my attorney and they can expect a lawsuit very soon. Do not use Blue Ox Moving if you know what’s good for you!

17 november 2020, 19:35

Do Use Blue Ox Moving Company
Terrible customer service and will not take accountability for damaging my safe beyond repair. After 3.5 months of arguing back and forth I was told to take a hike. I rate them a ZERO.
During the move my large 500 pound safe was dropped off the truck ramp landing on my concrete driveway onto the front of the safe. The handle of the safe was pushed in damaging the locking mechanism and making the safe impossible to open. The safe is $1700 to replace and $300 to cut open to remove the contents for a total of $2000. Blue Ox Moving offered me $500 compensation and told me to take it or leave it. With $500 I can cut open the the damaged safe and for $200 I can buy a small closet safe. This is totally unacceptable for my needs. This take it or leave it attitude for damage that is 100% the fault of the moving company is ridiculous. The safe never even made it into the truck before they dropped it to the concrete. I will never consider using Blue Ox Moving again and I suggest you do the same as they cannot stand by their work and replace my high end large safe. They basically told me to take a hike and they don't care that they totalled my safe.

14 december 2019, 19:31

Long story short. This company sucks from beginning to the end of the process. Too much to even list! Don’t want to spend my time complaining about this awful company. I moved 50 miles with Blue Ox and there were more things broken with them then when I moved 1600 miles from the northeast to Texas!! The owner doesn’t give a crap about customer satisfaction. There were so many things broken I just couldn’t even bring myself to spend hours on compiling the list. One example they packed a cast iron skillet on top of bowls and wine glasses with no bubble wrap or anything. Just a warning. You want your things moved safely don’t go to Blue Ox. I had heard they sucked but sometimes you hear a good review so you decide to give them a chance. Ripoff artists!!

18 june 2019, 18:48

Felix and his crew were great!!!! Had a pack and move to storage in May while we were waiting on our new house to be finished. These guys did it all with no issues, on time and right on with pricing presented when we first meet with them. I held off for a review to make sure they finished the way it started.... no surprises everything showed up on the date requested. We even had the same crew for delivery. Thanks for making a stressful time a little easier!

10 october 2017, 17:42

I just wanted to drop you and your team a note to express my thanks for the outstanding service and care you gave me and my belongings. We have been unpacking for a week and have found nothing damaged!!  The other thing was the honesty that they demonstrated. They packed change and loose money along with whatever we left it in. I was also very pleasantly surprised. When Ruben brought the young lady helper out into the garage to return $500.00 she found that my wife had misplaced. You will be my next mover! If you ever need a recommendation just let me know I will gladly speak to my excellent experience with you.-via Jim Spigener

review from yelp.com