Best Moving & Storage

10 october 2017, 17:41

Really very disappointed in Best. They will say anything to get your business. We were told that our furniture would be kept in climate controlled storage - melted candles tell a different story though.The crew that came to load the truck was conscientious enough. We were told that they would disassemble our furniture and then reassemble in the new house. The unload team had no idea how to reassemble any of our stuff! As a result we ended up with things broken, not reassembled correctly, and no apologies. To this day we are still finding things that were not put back together correctly and, worse yet, with hardware missing! Sat down at the patio table outside today only to find it was propped on one leg - but the hardware never installed! We are fortunate nobody was hurt!We thought we would save money with this company. Sadly it went thousands over budget with mediocre service and significant damage to our belongings. Would not use this company again nor would I recommend it to you.

review from yelp.com

10 october 2017, 17:41

HIGHLY RECOMMEND. The company surpassed all of my expectations and I was surprised to find negative reviews from past customers. However, I now know that the company is under NEW MANAGEMENT who are not only efficient, but also polite and considerate. They securely transferred all of my furniture from my old home in Houston to a new apartment in Austin without any damages or concerns. Once in Austin, they worked with me to make sure all the furniture was placed exactly where I wanted it. I think what separates Best Movers from companies I have used in the past is their communication. They were easy to get a hold of and provided updates throughout the process. I feel bad this company has received negative reviews because they are a great value overall.

review from yelp.com

10 october 2017, 17:41

I was extremely nervous about using this company after the reviews I saw, but i went ahead and took a chance. I had a really good experience using this company. I moved from Houston to Nashville and not a single item was damaged and everything was accounted for. It was only a one bedroom move, so I can only attest to a small move. But, everything that was quoted to me was accurate. There was really only two cons to my experience. They took all ten business days to deliver my belongings. They did stipulate it would take 4-10 businesses days, so I was just hoping it wouldn't take the entire time they projected. And, they didn't send someone out ahead of time to give a final quote. Someone shows up the day of the move and I think that wasn't very professional. Luckily, I adjusted the amount I was first quoted to be higher because I didn't want to be surprised when the guy showed up on the moving day. So... all in all, it was a positive experience and I would recommend them.

review from yelp.com

10 october 2017, 17:41

Joseph, fernando, allan from Best moving are great! They are on time and professional. Make my move to New York  easy. I will definitely recommend them !

review from yelp.com

10 october 2017, 17:41

They will not start doing anything in first 2 weeks. And there are no penalties for late delivery

review from yelp.com