MakeSpace

10 october 2017, 17:41

Absolutely love this service! Economical and easy to use. Love that you can schedule delivery online. Super organized with phone call and text reminders. Craig moved us twice, sweetest guy ever and careful with our things. Travis came to today and he was awesome too. Highly recommended!!

review from yelp.com

10 october 2017, 17:41

Very misleading company, quotes for a much lower price and when they have your stuff they up charge more than $100. I would not recommend it, the price is way too high for what it is. The first interaction with customer service was great, after they get you hooked the nightmare begins. STAY AWAY!

review from yelp.com

10 october 2017, 17:41

They are a great option for storage. We had Rick and Henry show up for picking our stuff up. They were polite, diligent and meticulous with the packing and moving. They ensured every item was tagged, packed and padded well to ensure safekeeping. They were also very quick to get everything stored! The entire house was packed and put away in an hour and I didn't have to worry about any item. If you're looking for a storage solution for multiple months- I would definitely recommend using makespace. If you ever fret about whether you forgot to store a particular item- you can quickly log in online and take a look at your items :) very convenient and very safe.

review from yelp.com

10 october 2017, 17:41

Professional and quick movers! I love that they inventory your items so you actually know what you have in storage. They also never raise your rate and I can say I'm thrilled to have found their company. I was paying a small mortgage with extra space and it only increased in cost every year. Thank you MakeSpace for saving me money!

review from yelp.com

10 october 2017, 17:41

Okay, so in a pinch I decided to enlist these guys to store some bins of docs and things. They quoted me at $19 a month for about five bins of items, and told me only that I had to pay them a minimum of three months.I have five bins packed. Shortly before pickup, I discovered that I also needed to store a small couch. I called them in a pinch and asked about adding it to storage with my stored bins. They said okay and that my rate may increase slightly. No adjusted quote was given, even though I advised them of the dimensions of the couch (it was about the size of at most 4 other bins, and easily portable). However, they did mention that 10 bins of items should only cost about $39 a month, so I figured it shouldn't be much more than that to add the couch.Everything gets picked up, and then I receive my bill. They increased my rate from $19 a month to $69 a month! Even the 10 bin rate was only $39, and this couch was not anywhere as large as 5 bins, nor was it unwieldy.However, I was also assured that my rate would change if I had items dropped off before the next billing cycle. Okay, fine, I'll have the couch delivered for a $20 fee, and then they'll bill the next two months at the 5 bin rate of $19. I have the couch delivered.The rate doesn't change. I contact support and they insist that the three month minimum must be billed at my original rate upon pickup. THEY DID NOT MENTION THAT UP FRONT. THEIR FAQ DOES NOT MENTION THIS. In fact, their FAQ states that when you have a dropoff, your rate should change to reflect the new cost. They only assured me that I would be charged for a minimum of three months, not that my rate would be locked in.So basically I am guaranteed to have an extra $100 ripped from me thanks to shady bait and switch sales tactics from their New York office. Be warned. They will do the same to you. This is apparently part of their business plan.In the end, it may still be more cost effective for you to eat that kind of bait and switch price gouging than to hire movers or store your stuff elsewhere. But needless to say, I'm getting the rest of my items back before 3 months, closing my account, and I am not only never doing business with these guys again, but will actively discourage anyone I know from doing business with them.

review from yelp.com