LT Moving

10 october 2017, 17:40

My boyfriend and I moved in together yesterday and David and his team were an amazing help! It was a very smooth move, done professional and efficiently. We could not have done it without them!My boyfriend and I each moved from our apartments with roommates, in to our two bedroom apartment together yesterday. We decided to do both moves in one day to expedite the process. I shopped around a few quotes and decided on David only a couple days before the move (my planning skills need work...). He was great throughout the entire communication process, responding promptly and very helpful. The day of, I was actually not present for the move. My boyfriend had the day off, so he (like the gem of a man he is) did the move for me. I kept in contact with him throughout the move because moving stresses me out and I was so anxious just to get it done. They started at my apartment (South Loop) and two movers arrived promptly at 11am. David himself even called about a half hour before they arrived to confirm the addresses and offer his help if anything was needed. My apartment had a freight elevator & a loading dock that I had reserved, so it was a smooth process. I have a queen bed and three old maple dressers that they moved expertly. The next stop was my boyfriend's place (Wicker Park/Humbolt Park) where they loaded everything in from the alley behind his building. His place was a 2 story walk up, but they still got him moved out in 45 minutes. He only had a full bed and boxes.The last stop was our new place (Logan Square) that is a 2 story walk up, where they had to load from the back alley with only a narrow back staircase to move things. This part took and hour and a half but that is totally understandable since it was not the easiest unloading situation.The whole move took 5 hours and cost under $500 including tip, which I think is a great deal and a good time considering they moved things from 10 miles away. They were very nice and professional and took great care of mine and my boyfriend's things. Even after they had placed everythng in the new place and the paperwork was signed, they moved a couple tv stands that we wanted to switch around. Very ProfessionalExtremely PoliteVery EfficientGreat PricingI would (and will!) reccomend them again and again and will use them on future moves!

review from yelp.com

10 october 2017, 17:40

I wish I could tell you how David and his team performs, because that would mean that they actually did the move.  Unfortunately, they just failed to show up.  No call, no show, no explanation.  I'm not exactly sure how he plans to stay in business with a reputation for creating such an inconvenience for his "customers." UPDATE:  I've revised my review.  David explained the circumstances for failing to show up later that day.  He rescheduled the move at my convenience later in the week, and ended up charging considerably less than originally agreed.  On the whole, my experience was positive, notwithstanding the frustrations early on.

review from yelp.com

10 october 2017, 17:40

Excellent. I have used David's movers twice. On both occasions, they were early, friendly, and professional - throughout the move - not only at the beginning of the move. I am not the happiest camper on moving day and both crews not only put with me, but were nice about it. They went out of their way to move two couches that were in the basement outside of the move and not a complaint. Very good!

review from yelp.com

10 october 2017, 17:40

I also wish I could give no stars to LT moving. I had a 5pm moving scheduled with them on Saturday night since they already had a move scheduled during the day. Unfortunately they never showed up nor answered/returned any of my calls/emails. Since this was the last day I had my apartment and I was moving from Chicago to Ann Arbor I had to get an extension on my apartment and scramble Sunday morning to find someone that could move me asap. I have yet to hear back from Dave and his team on why they never showed up or even bothered to let me know they would not be able to make it. Trust me, pay a little more and get a reputable and reliable moving company!

review from yelp.com

10 october 2017, 17:40

And it's barely one star, at that. The only reason he gets one star? All of our stuff DID arrive. In great condition? Eh, not so much.We needed to move across country - something Dave says he does - and decided on Dave for two reasons: 1) because the movers that we'd used in the past weren't available, and 2) because Dave had a number of good reviews and (at the time) no bad ones. Or maybe the bad ones were all filtered, and we didn't see them. Either way, we should have - and will if we ever need a mover again - hired someone else.I don't have the time - and you don't have the patience, I'm sure - to read a blow-by-blow description of what happened after we'd picked a move date. But here it is in a nutshell:Dave never showed, even though he said he'd be the guy doing the move. Instead, he sent four other guys - who arrived in 3 shifts - to move us out. Not only that, they 1) arrived in a truck that was too small for all of our stuff, and 2) didn't make any effort to inventory what they were loading. Why is that important, you ask? Well..Truck number two showed up later, and whatever wasn't put in truck number one went into number two. And then they left, headed back to 'Dave's Place,' whatever that means. Since it was late, we figured they'd leave the next a.m. Nope. First, they would unload both trucks, shift things around, and re-load the trucks. So stuff that started out in truck number one wound up in truck number two, and vice versa. Oh, and things which started out together got separated. Even better, truck number one left two or three days ahead of truck number two, so our stuff arrived in two shifts. Fortunately, my girlfriend had moved long distances before, and had made notes on what was where, which was insanely helpful later.Dave had promised our stuff would all be shrink-wrapped. Uh, no, it wasn't. Even worse, things like the dresser were disassembled, and no care taken with regard to things like screws. You know, those little things that help keep the mirror on the dresser? You've seen pictures. Yeah, they all pretty much disappeared. We found some on the floor of the truck (#1) a few days later, but mostly they're gone. Other stuff arrived chipped, dented, covered in dirt & dust, or just plain trashed. Boxes? Well, the ones that arrived intact barely outnumbered the ones that arrived torn, smashed or worse. Of course, the expensive printer wound up in one of those 'or worse' boxes. The other printer wasn't even boxed or wrapped or anything - they just loaded it on the truck. The unloading was worse. Truck #1 arrived with two guys who'd driven it cross-country. Four guys had loaded it, two unloaded. Truck #2 had four guys - if you count Dave's AARP-aged brothers, who mostly sat around talking. Otherwise, it was two 20-somethings who'd answered an ad on Craigslist, and had never before done this. And probably won't again, after Cheap Dave paid them a whopping $60 total for over four hours of work. Let's see, $60 divided by two, divided by four....hell, Wal-Mart pays better. Even more annoying? Truck #2 arrived a day early, or a week late, depending on your viewpoint. Ours is the latter, and it forced us to cancel a planned trip. Not cool.The best was yet to come, though. Dave had a kicker in his contract that allowed him to up the fee by 10% for increases in fuel costs, which he did - despite the fact that fuel costs had actually DROPPED in the interim. Smooth. Didn't work, but smooth. And the piece de resistance came when my girlfriend expressed her disappointment, particularly based on Dave's Yelp reviews. Dave's response? "I don't use Yelp. I don't pay attention to it at all." Uh, Dave, you responded to someone, so...that's not true. But I shouldn't be surprised. It's consistent with the rest of the move - overpromise and underdeliver.And, yes, this is long, but it really is the Cliff's-Notes version...

review from yelp.com