Action Movers of Chicago

10 october 2017, 17:40

So this was probably one of the worst moves i've ever experienced. Everything was going well for about the first hour.  The crew of three men were on time and very courteous. However I began to notice that there was only one man coming in and out of the apartment moving things. I asked him where his friends were his response was that they 'were outside' to which I replied 'outside doing what?' and he never responded. It took a crew of three men 2 1/2 hours to load a one bedroom apartment into a truck. It then took them another near two hours to drive 30 miles in the middle of the day on a Friday in no traffic. When they arrived at my home my family and I had to help them unload the truck. I contacted action movers in order to resolve this issue civilly, my email was returned by someone claiming to be a lawyer who basically accused me of lying about the whole experience I also mentioned to this person that every wine glass I owned had been shattered even though I placed them carefully in boxes with padding and specified that they were fragile. I was never offered the opportunity to submit an insurance claim to get any recovery for my broken items. I have moved several times in the last 10 years always using moving companies based on the reviews I chose action movers and now regret that decision. The person i spoke with was brash, and rude and very unprofessional. I will never use them again.

review from yelp.com

10 october 2017, 17:40

I echo Mike C. -- I had the same experience - Everything to start went well until the actual move - if your move is important, DO NOT USE THESE GUYS. But the day of the move was a nightmare.  At the very beginning, I had one of the crew members asking me what floor I was on, did I have much stuff, what floor was a I moving to- well I am sorry I thought you would be informed of these things since I gave your company all of this information.  This same crew member was had a foul mouth and I could hear him through out the day cursing and saying "if you drop that on me, I will kill you".  Just not what you want to hear when you are paying people to move your things.  It was unprofessional. I was quoted- 3 men at $86/hr with a $46 one time fee of the rental truck.  What I got on the day was 4 men at $106 with a $56 one time fee of the rental truck.  I though ok this is fine- since there are now 4 guys it will go much faster right?  WRONG- one of the guys they brought, bless his heart had no idea which way was up- for example, he tried to tie a belt around my couch cushions to carry them (as you do with heavy items) instead of just picking them up.  Let's see, then I was nickled and dimed on the tape/boxes/packing material- nearly $100 used in this area.  Sure fine- if that is what it takes. Then they broke my mirror- fabulous.  I was understandable about that as well- as they had to hoist my couch through the window which was a $50 hoisting fee- so they just took that off- fair enough.  Then they drove away with my screws/nuts/bolts in their toolboxAll in all- it was a disaster, nothing went right.  I do not recommend them at all.  RUN. I cannot stress this enough - DO NOT USE THEM.

review from yelp.com

10 october 2017, 17:40

They were absolutely professional during a difficult situation, and very fast in moving my belongings. Highly recommend them over Two Men and a Truck (my last movers). They costed less than a fifth of the price and were done in a fraction of the time. Last time I checked, moving was the third most stressful life event. These guys made the whole process WAY less stressful for me. Thank you.

review from yelp.com

10 october 2017, 17:40

I haven't written a Yelp review in a long time. My experience with Action Movers has spurred me to dust off my Yelp account and let you all know how great Ozzie and his team are.  The date of our move was pushed back repeatedly, as our closing date kept getting pushed back.  Ozzie was incredibly accommodating and understanding of our situation.  The day of the move, the guys showed up right on time and loaded up the truck with amazing speed.  I have used movers several times in the past, and there guys were fast even by professional standards.   Aside from their promptness and speed, I  also want to comment on their extremely professional demeanor.  So friendly and polite, Ozzie and his team could serve as an ideal example to anyone in the customer service industry.Actin Mover's hourly rates are quite reasonable, and the speed with which they finished the job meant the charge was less than what I had guessed it was going to cost.To sum it all up: just hire Action Movers.

review from yelp.com

10 october 2017, 17:40

Action Movers was recommended by my cousin who used them over 2 years ago. They moved me out of my one bedroom apartment recently, and I highly recommend them as well.  Very affordable, professional and fast! They certainly helped make the moving process less stressful.

review from yelp.com