Ace Relocation Systems

10 october 2017, 17:43

We utilized Ace Relocation's services for a move from San Diego to North Carolina.  During the entire process there was ample communication with Kevin and Michelle. The gentlemen who moved our stuff out of our condo were friendly, professional and took great care to make sure everything was torn down and packed well. Once we were in our new house our stuff arrived within the window as promised and the movers in North Carolina had the same professionalism and took the same care for the move-in. Also, nothing was missing or broken...That alone is a success.

review from yelp.com

10 october 2017, 17:43

Worst moving experience EVER! In November I moved from San Diego to Santa Clara. The day started with the movers calling me late and saying they couldn't find my house. They argued with me and I had to drive to where they were and guide them the block and a half.  Then the packing experience. They missed drawers and I had to follow them around and pick stuff up.  They threw ALL my power, ethernet, and cables into one box.  They took stuff apart and put the parts in different boxes.Now the delivery.  They delivered stuff to wrong rooms.  I found the base to my computer monitor from my office in the living room in a box marked "Living Room Lamp Shade".  They took stuff apart while packing and did NOT reassemble them at the destination. One example were the shelves to my bookcases. They left it to me to figure out what shelves went to what cabinets.  It was a good thing that I taped the instructions for building my CD cabinet inside of it. I would have NEVER been able to put it back together.   My living room couch is still not completely together.They do not offer a recycling service for the boxes.All in all, I would advise you not to use this company for a move.

review from yelp.com

10 october 2017, 17:43

We have used Ace Relocation Systems twice in the past 9 months. We moved from Northern California to San Diego and 9 months later moved from San Diego to Virginia. We had a wonderful experience for both moves. We have a large amount of furniture and absolutely nothing has been damaged in both moves. On the first move the weight came in under the estimate that we paid up front and they issued us a refund. That honesty plus the remarkable service made it easy to use them again for our second move. The team from San Diego to Virginia went above and beyond and were actually like friends when they knocked on our door in Virginia with all our goods. If we move back to California again, it will be a no brainier that we will use Ace!

review from yelp.com

10 october 2017, 17:43

Very professional, great company to work with. I am a AAA member, so they offered me various choices for my moving needs, and this company was a subcontractor of one of the main ones they partner with. I was very satisfied with all the process, especially considering that I moved from city to city too fast and with practically not much time to arrange my move. The communication was very fluid and I never felt that no one cared, all the opposite. The only but is that the day of the move I was ready in advance and they came late, but I understand that is not right on as they pack in the same truck stuff from other customers as well and scheduling is difficult. The movers worked very fast and provided good care of my belongings that arrived safe to destination. I will use them again in the future.

review from yelp.com

10 october 2017, 17:43

We had a great experience with Ace Relocation Systems and Atlas van Lines when we recently moved from San Diego, CA to Longmont, CO. Kevin who came out to our house to give us an estimate was super friendly and efficient. We had 4 different companies give us estimates and Ace both came in the lowest and seemed most professional. Our coordinator Michelle helped us through the moving process and they were flexible and willing to work with us when our closing date got pushed. The moving crew were great guys and let me tell you, my husband's got some really heavy stuff in the garage, and they did a great job getting everything out of there. The crew in CO were great too, and given it was -4 degrees F when they delivered our stuff they deserve an extra star! We are so happy we used Ace Relocation Systems, they made our move very stress-free and smooth. We would definitely use them again!

review from yelp.com