City of Angels Moving

10 october 2017, 17:37

My third move with City of Angels Moving went so extremely well! I can't believe it. First of all, David is such a kind, genuine person who really gives you his honest opinion, advice, and professional suggestions without being a pushy salesman. For this particular move, we had only requested for a few guys to help us load a truck we had rented ourselves because we knew the company only did California moves. We were going to Austin, TX. Coincidentally, he lives there himself! So he gave us a quote that we couldn't refuse. The guys were so nice, so efficient, and so quick in packaging all of our stuff with care. Upon arrival to our destination, David was there with other members of his team. Again, they were all so incredibly nice and efficient.I genuinely would use them again and again, especially once they're started up in the Austin area. I can't recommend or rave about City of Angels Moving enough.

review from yelp.com

10 october 2017, 17:37

"They were nice guys, but because of poor customer service, I won't use them again"Pros:- They had great customer service initially- The guys that did the moving were nice enough- They arrived on timeCons:- They badly damaged my living room sofa, broke picture frames and glasses and damaged my office desk.- Poor customer service after the move. - The original quote was ballparked at 600-700. The final price was $1000 ( one of the team members wasn't surprised by the lowball quote)I've tried contacting them via emails (as directed by Dave) and through their online website form. It's been about a month with no response.Maybe it was just a bad day or bad luck but it was unfortunate that it happened to me.

review from yelp.com

10 october 2017, 17:37

This company is amazing. They show up on time, check in over the phone, respect my stuff, and are very, very fast. What took my friends and I five hours took them two. They also do donation pick up, furniture delivery, and even trash pick up. Only con I can think of is I wish I hadn't packed my checkbook, as there is a 3% fee for credit/debit.

review from yelp.com

10 october 2017, 17:37

Just did our 3rd move with City of Angels. Their crew is great. They work fast and take care of all your stuff. Prices are fair. Great moving company.

review from yelp.com

10 october 2017, 17:37

I do not like writing bad reviews, but in this case I feel it's necessary.  This company has poor customer service.  I contacted them for a quick move.  I needed to move in about a week.  David told me he'd come by and give me an estimate on the total cost.  That was scheduled for a Tuesday morning and the actual move would be the next day.  I needed to vacate because the home is being fumigated.  David said he would call around 9 am, he finally called at 1:30 pm!!  No apologies and he pretended he didn't know who he was calling.  Anyone who has moved knows how stressful it can be especially when the date to move is the very next day!!!    Thankfully I found other movers in the nick of time.  My biggest complaint is the lack of integrity.  If the timing was bad, then don't promise a client you can help them.

review from yelp.com