Ace Relocation Systems

10 october 2017, 17:37

What a great group of movers!!  They were very caring of all of my items.  Did not take long to load up.  At the other end in Sacramento off loading did not take long and again very caring of my items.  They helped to stack as I am housing my stuff till next year.  At that time for my next move I am calling Ace Relocation, they are fantastic!!

review from yelp.com

10 october 2017, 17:37

I'm smack dab in the middle of a move that is being handled by Ace.  The communication has been so valuable.  I couldn't ask for a better crew. 3 men have packed my entire house in 2 days.  The options are all being made clear. They are kind and considerate with every step.  These people have seen it all, and the result is they anticipate my moving needs before I do.  When I said a room was ready to pack they looked around and spotted the things I might want... like my phone charger ! They completely attack a room once you say it's ready to pack and believe me EVERY thing gets packed !  Even my basket of laundry I left in the room that I intended to wash later tonight... ha ha, I guess I'll see it when they unload the truck. The house is FILLED with boxes yet they planned well and made it so I can still get around the house.  I am so grateful for the care and service my family is receiving from Ace.

review from yelp.com

10 october 2017, 17:37

I highly recommend Larry and his team of moving gurus. Having done a move about 6 years ago with another lesser known company, I already had a bad taste in my mouth when it came to movers. I didn't expect much but just needed someone to move my family and i back to the east coast. Larry came recommended to me by my boss. He came and he was super friendly and personable. He seems to enjoy his job and was very knowledgeable. He answered all my questions and then some. He also checked back in with me after we met which none of the other quoters did. I did my due diligence and checked around for pricing with the other big moving companies and his was actually the lowest with a not to exceed quote. So we went with him with the estimate that it may take about 2ish weeks max to get my stuff. Well Jim and his moving team came and moved us out. Took about 9 hours but they got our whole townhouse out and fit it into their truck in perfect tetris order. I was actually worried he wouldnt get it all in there but he did. Him and his team were also super nice and easy to talk to. He kept in touch with my husband during the drive from CA to NC and kept us up to date on where he was and when he would be there. Guys, he got there in like 5 days. So instead of waiting 2 weeks for our stuff like we thought, he got there super fast, unloaded our stuff and put together everything and was on his way. His east coast team was also great and worked through heat and a broken ac. sorry guys! They were careful not to be too messy or mess up walls and I appreciated that. My only MINOR complaint is that he said he would be at our place at 8 but didnt show up til closer to 10:30. But that's no biggie as he was about a week early during peak season. Jim packed our whole kitchen since I knew if we did it everything would be broken. The only thing that broke during transit was my own fault. Nothing seems to be lost that I can tell. I do recommend as we did have a great experience compared to the last move. Thanks guys! Also, treat your movers well! Give them water and food! I can't imagine working in sweltering heat the way they do.

review from yelp.com

10 october 2017, 17:37

I recently moved from Los Angeles to Nashville. The folks at Ace and at Atlas Van Lines took great care of me from start to finish. Anna Armstrong, my Ace agent, was so clear and helpful and even (this is not a guarantee she'll be able to do this for all her customers) set me up with most of the packing supplies I needed (she grabbed them from a recent commercial move job she'd handled). The movers themselves on both ends were prompt and courteous. I appreciated how everyone kept me well-informed at all times (the truck driver even called me a couple of days before the anticipated delivery date because he'd been caught in a blizzard; he wanted to let me know he'd be late).Now, this was definitely not the cheapest quote I got, nor was it the most expensive. But I'm glad I invested in these people's great care and service.

review from yelp.com

10 october 2017, 17:37

I looked so long and hard for a mover.  Read reviews, websites, even reports from the government (they regulate out-of-state moves).  I thought I had it figured out.  Their story sounded good.  Everything (each box, piece of furniture, etc.) was supposed to be numbered, and you checked it off as it came in.  What they didn't say was, if one (or three) of the numbered boxes are missing, too bad for you.  I mean, I guess I can  apply for some kind of compensation, but I don't want that.  I want my stuff.  Who even remembers everything that was in each box -- it's just when you have finished unpacking and you realize you can't find the music box your grandfather gave you 30 years ago that you think, "Oh, that must have been in one of the missing boxes."The driver also unpacked several of my boxes as they were loading (without my permission) so he could fit things into tiny corners, etc.  Even though we came in at about the estimated weight, the truck had been overbooked and he seemed desperate to reduce the size of the load.  All that stuff was delivered without numbers, so who knows what else might be gone? When they were finished delivering everything, and we were wrapping up the paperwork, my husband went out to the truck to check on things.  He found a large bin, a box and my mom's antique cabinet sewing machine, all almost lost under a pile of moving pads.  Thank  goodness he went out and looked, or I would have six missing items instead of three.Here's my advice to you.  Use a container service (like Pods) for your boxes.  You pack the boxes, they should be easy to move into the pod, stack up, you lock it, it all gets to you.  Use the movers for your furniture.

review from yelp.com