Texas Best Movers

10 october 2017, 17:42

They were great. Very professional and courteous. And funny too. Moving isn't the most fun thing in the world but they made this move easy and enjoyable.

review from yelp.com

10 october 2017, 17:42

I have mulled over this review for a bit trying to decide how I wanted to write it. I want to start out with this statement that hopefully will help when determining who to use on your next local San Antonio move. The two individuals who came to move us worked pretty hard lugging items up three flights of stairs. Something I was not going to be able to do myself. Now for the review. When I scheduled the move a week ago the process was simple and I was able to get the date and time I wanted. That was wonderful. It was weird that the lady who took the call (Sandra) offered a back room deal to get some free hours if I said I found the apartment via her apartment finder program.Yesterday the movers called five minutes after they were supposed to be there and said they were five minutes away. That was true. They arrived about 5 minutes later. Though they are movers do not expect them to arrive with packing material. They are going to need you to provide boxes, tape, and tools to accomplish the move. They will bring hundreds of blue packing blankets. Since they are paid by the hour they will also work very slow. Molasses slow. Now I will say, as in the beginning, I could not have done the move on my own so they were a life saver. However, it took them 4.5 hours to move an almost completely packed (They only had to pack four boxes of the remaining kitchen items and move a bedroom, dining room, and living room of furniture.) house. Granted, about 3 hours of that was bringing it up the three flights of stairs which I will give them considering it was hot and that is a lot of stairs. When it comes to care for the items being moved they could care less. They tore and blackened one side of our mattress, put a cut across the length of our headboard, scratched and dented our new washer and dryer, and banged up just about everything else. I would say they will get the job done but you truly do get what you pay for. Their work is sloppy and slow and there is little concern for the customer. They are not going to be prepared for the move and will expect that you have things such as a pen to sign the contract, tools to disassemble and reassemble, and packing material. They may also be late.

review from yelp.com

10 october 2017, 17:42

So annoyed with this company. We are moving across country and have set deadlines. We booked the date, paid for the first hour and they never showed up during the scheduled window of time (12-2). We called at 230 asking where they were and no one could give us an answer. After several phone calls back and forth they told us they scheduled us for the wrong day. Real great! They were so unprofessional, we talked to a handful of people that were all telling us different things. We finally got people out around 430. The guys were real nice, but definitely not quick. We ended up paying way more than what we wanted. Moving across country is beyond stressful within it's self, we did not need any added stress. Save yourself a hassel and go with a different moving company.Upon all of our stuff being delievered to our new place, we quickly realized how HORRIBLE they packed the whole truck. Stuff was just thrown in. The movers we hired to unpacked the truck were shocked with how horrible the truck was packed. I wish we could go back and take the 20% tip back we gave the movers. Do not use this company.

review from yelp.com

10 october 2017, 17:42

Texas Best just finished packing up my 3rd floor apartment and moving it across town into a house. John and Richard were extremely professional, and were very careful moving all the items. They did a fantastic job and I wouldn't hesitate to use them again. Will also recommend to friends/colleagues.

review from yelp.com

10 october 2017, 17:42

They had one job:  to move 5 pieces of furniture carefully. FAIL. They put a hole in my couch and covered it up by push it against the wall.  The hole was discovered after moving the furniture from the wall. I am waiting to speak with the owner, as the manager said it wasn't his fault or his problem. I was afraid of this happening and you should be to. Consider some other movers.

review from yelp.com