Big Buck Movers

10 october 2017, 17:42

I cannot speak high enough about the level of professionalism from this company.  Like any other service driven industry, if you don't have the right people in place you won't have success.  Kenny and Karl moved our family and were extremely courteous and professional.  They worked hard and took care of our belongings.  I have already recommended them to a friend and will continue to refer others. Thanks Big Buck!

review from yelp.com

10 october 2017, 17:42

It's been six months since my move, and I still haven't been reimbursed for the furniture that was DROPPED (dresser, top side down) off the truck. To make matters worse, their guy tried to color my dresser with a SHARPIE before they brought the dresser inside. Too bad the crash was so loud and we all heard it from in the house, as well as SAW IT from the open front door. All phone calls were avoided, after all the excuses ran out. They were over an hour & a half late getting there, and no one called me to let me know - I had to track them down... My dresser is ruined, and they also damaged a $1,000 table and tried to hide it. Unbelievable. Save yourself the heartache and tears, and pay more money to someone who actually CARES about their customers.

review from yelp.com

10 october 2017, 17:42

We contacted Big Buck Moving approximately one month before the move. They quoted us $60/hour plus a $50 fuel/trip fee. It sounded good, so I booked them. In the days preceding the move, I tried multiple times to confirm my appointment. The owner  did not return my calls or text messages. He did answer a call from my wife and confirmed that they would be at our apartment Saturday, 6/28, at 8am.The day of the move, both the manager and movers called and said they were on their way at different times. They didn't show up until after 9 and started at 9:15. During the moving process, they dropped one box, which resulted in a broken glass bottle of liquor and busted wine rack. They charged us for the travel time to the storage unit. The next day we went back to the unit to get a few things. We found that we were missing two boxes, both game systems.  We immediately called the owner but got his voicemail, so we texted him as well. A little while later, a manager for the company called us back. He seemed concerned and said he was going to follow up with his movers and would call us back in a few hours.A few hours went by and no follow up, so we called him back. He said one of the movers told him he never saw the boxes and he hadn't been able to reach the other, but he would call us back before the end of the day. Nobody ever got back in touch with us about the missing boxes.

review from yelp.com

10 october 2017, 17:42

I am extremely disappointed in this company. The movers ruined my furniture, washing maching, and damaged my walls. I contacted the manager/owner and nothing has been done and there has been no contact from them since I notified him of the damage. Pictures of the damage can be seen here: s1143.photobucket.com/us… I definitely do NOT recommend this company.

review from yelp.com

10 october 2017, 17:42

Shady owner tried to charge me more than the Living Social promo clearly states.  This is a straight forward move just need two men to load my own truck and trailer and I can provide dollies yet he insisted he must charge me a $75 fuel charge..for what?  Said he would have to go get tools from his truck ...blah blah blah.  He dont need no stink'n tools and I am in the same area code as him!  Used the calculater to make sure I was in the service area.  He said L.S. was to blame for omissions in the details.  Yeah right!  I would give him a big fat 0 if I could.

review from yelp.com