Crossland Van Lines

10 october 2017, 17:41

WARNING!  Stay far, far away from this company!  Everything seemed smooth when they picked up our things in Houston.  When they finally delivered in Denver more than two weeks later,  the crew refused to move our things into the house unless I paid them an extra $250 in cash.  (They demanded more, and i had to haggle for almost an hour and get 'the boss' on the phone to get the amount down.)  Most of the boxes were crushed and mangled.  When we opened them, we discovered they had just thrown things into them helter-skelter, without separately wrapping them.  A lamp with the shade still on it would be at the bottom of a box with 100 pounds of books.  Wrought iron candle holders were thrown on top of glass vases.  It almost seems like more items were broken than not.  Furniture was broken, including tables, upholstered chairs, an ottoman (how do you break an ottoman??), and a very expensive antique buffet.  They somehow lost our king-sized mattress and the legs to our sofa.  They rolled up a painting and wrapped it with cellophane sealing tape, then crushed it and ripped the edges.  Words really cannot describe the total lack of care they took with our things.  It almost seems like they intentionally tried to do as much damage as they could possibly do.  These guys are not legit.

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