Community Self Storage

10 october 2017, 17:42

Poor management.  They will change prices and policies and will not notify you of such until they begin billing you for it and then will expect you to pay.

review from yelp.com

10 october 2017, 17:42

I rented a unit at Community Self Storage for about 5 years. I rented space in their "basement" and was told by the owner that the price would never increase because my unit was in the "basement". In addition, they have a truck that they say you can "use" almost any time as long as it is available. Needless to say, none of this was true, they went up on their price EVERY year, in 5 years, the price was nearly double, and they no longer allow their tenants to "use" their truck unless you pay a fee. Service started out good, but went downhill fast. I would not recommend this business.

review from yelp.com

10 october 2017, 17:42

After our other storage unit got broken into at West Oaks U-Haul, we had to make a move so we searched to the most convenient place and came across Community Storage on Washington Avenue.  The price was slightly higher but the the staff, location and the quality of the grounds more than made up for the price.  They offer one month free so after the first payment the bill is not due for two months.  The best part is that they offer to let you use a rental truck for free to move in!  Factoring in what it would have cost to use a rental truck, this benefit more than paid for the savings at another storage place. Love this place!

review from yelp.com

10 october 2017, 17:42

I would give this place a 3.5 stars if I could but I can't do half stars on Yelp!  Staff:Very friendly, you can tell its family owned.  Slow to respond on e-mails, but nice when spoken to in person.  Location:Great location for in town.  Convenient, up to date and kept very clean.  Very safe as it is gated security with your own personal passcode.  Price: When it comes to storage the only thing that really concerns you is location and price.  I've already said good things about the location, however, the price really is what makes this place a bit too high for my taste.  Very pricey when it comes to storage facilities.  Their basic rate is probably slightly less than $200 for a storage room per month.  However, if you are a new tenant you can get 50% off.  If you are an existing tenant, they only give you 2 months free on a 12 month lease.  I think the pricing point is dead on if they give you the 50% off, but anything more than that is over priced.  Overall, the facilities are quality indoor facility in the inner loop directly off of washington.  If money isn't a concern store here.  If you are storing for a short period of time, store here because you can get a decent deal for good quality.  If you need a storage facility for a prolonged period of time, may want to look at other places for better prices.

review from yelp.com

10 october 2017, 17:42

Great people, great location (Washington) and always friendly service.  I forgot to lock my storage unit and received a phone call the next day as a courtesy.  Recommended if you need storage.

review from yelp.com