Community Self Storage

10 october 2017, 17:42

Awesome storage place so far.  Good security, easily accessible, excellent rates compared to others in the area, and clean clean clean.  I've looked around the area for sometime and this has to be the best place hands down.  Hopefully I won't need a storage unit much longer but I'm glad i found this place

review from yelp.com

10 october 2017, 17:42

I had rented a storage unit with them for the last 2 years. Always paid on time, no issues. They raised my rent after 6 months. When I asked why, they told me it was because their taxes had gone up. I still decided to stay. Upon moving out this weekend, I had some stuff I did not need. There is a dumpster on site with no signs posted that it is not for customer use. In fact, the dumpster was filled with stuff from other tenants, leading me to believe that's what it was for. The owner, an older lady, came out and was instantly aggressive towards me. I had apologized and told them it was simply a misunderstanding as there were no signs posted. Then she told me I had better "start moving out!" as she sped off. There are plenty of other storage places in the city that will treat you with more respect. If you like being treated like garbage and belittled by the staff there, then this place is for you.

review from yelp.com

10 october 2017, 17:42

I recently found myself in need of a Uhaul and this was an option. The one thing that I like from the start is that I could park my car there while using their truck, which isn't an option at a lot of places. The process was mainly online, but it was very easy. The staff was fantastic and there was virtually no wait. I was in and out quickly, you can also drop off the truck after hours with a key drop. They will email you receipt - perfect. I was very pleased with my experience here.

review from yelp.com

10 october 2017, 17:42

Went in an booked a u-haul truck 10 days before I needed it, but when they day came and I went to pick up the truck they said they didn't have one available even though I had a reservation and there were clearly trucks parked out front. Manager should have compensated by giving me another larger truck, but didn't. I would never step foot in this place.

review from yelp.com

10 october 2017, 17:42

I can't vouch for this company's storage facilities but I can when it comes to their Uhaul rental truck services.This place doesn't even deserve one star. I made a reservation earlier this week for a 10ft Uhaul truck at this location. I received an email today (the day before my trip) that they reserved me a 15ft truck at the Hobby Airport location... I called to ask why I didn't have a truck on Washington and they said they don't guarantee Uhaul reservations and that the closest truck available was at Hobby... Not at all close!!! I called their call center to remedy the situation and they said they could give me a truck in Katy... Again, not at all close!!! Do yourself a favor and skip this disorganized company. I called Penske rentals and had a truck reserved down the street from my house immediately!

review from yelp.com