Small World Moving

10 october 2017, 17:44

Absolutely terrible experience.  The quote provided was more than 50% below what they charged when they showed up.  The broke over $4000 worth of items.  They charged for a carry fee even though they parked directly in front of my building.  BEWARE!  Once you decide on Small World Movers you'll never be able to get a hold of them again!  Unethical company that should be shut down.

review from yelp.com

10 october 2017, 17:44

Movers were 2 hours late and couldn't find my very large and brightly colored apt complex. I had to get in my car and go find them. They busted a lamp before even getting it on the truck. One of the movers stood on the TV stand and cracked it in 4 different places. They gouged my coffee table and every piece of wood furniture I had. When they were in the van and leaving I noticed a couch cushion missing and had to run outside and stop them. The cushion was still in the back of the truck along with some other items of mine they forgot to unload. I filed a claim, but who knows if I will ever get reimbursed. I have had several movers in the past and this was by far the worst experience I have ever had.

review from yelp.com

10 october 2017, 17:44

When I called these people they were very polite which I absolutely liked they even called me several times to see if I still wanted to use their company..However once I used them I couldn't get in touch with them again!! First of all they gave me one quote over the phone and made me believe that if I used their storage it would be cheaper. When they got to my apartment they gave me a quote that was 3x what they said on the phone. They would not move me until I agreed to pay that amount. So it took them 5 hours to move a 2 bedroom apartment and they charged by the hour and when I needed to get into the storage they told me that it wasn't an accessible storage it was a warehouse!! Something they did not say on the phone. When I went to remove my things to an accessible storage they charged me to bring my things to the edge of the dock for me to load it in my truck. Although they were very polite and nice I really felt like I had been had. I spent way more money than I anticipated and I was very disappointed when I couldn't get into my storage when I needed too. I wouldn't recommend them or any other moving company for that matter..Just rent a Uhaul and keep it moving..

review from yelp.com