Luke`s A+ Moving Services

10 october 2017, 17:43

I scheduled my move over a month in advance with the owner. On the scheduled move day, after no one appeared to be coming, I called and left a message. They called back to say they don't work on Memorial Day. That's fine, but I'm pretty sure it was Memorial Day when I scheduled. They promised to get someone there the next morning at whatever time I wanted. I requested 8:00 am. They got there around 9:50. The guys were great and worked very hard, but the service I received from the office was sub-par, to say the least. No one offered any kind of discount for the inconvenience they caused. I had to take off a day on finals week to accommodate them! I won't be using them again.

review from yelp.com

10 october 2017, 17:43

Great fast Service. Guys had a great attitude and we're really friendly. Will book services with them again in the future.

review from yelp.com

10 october 2017, 17:43

My husband and I have moved several times in the past couple of years and have had nothing but horrible experiences until we had Luke's A+ Moving Services help us move. They were friendly, strong, and great listeners. They problem solved in a fast and satisfying manner. The team we had practically performed the impossible to get our large stuff into the places we wanted it! While I don't plan on moving again anytime soon, you can be certain the next time we move, we will call upon them again. They are the best around!! Professional, kind, hard-working, thoughtful, and excellent is how I would describe the men that moved us. Luke and Alyssa were great in making sure we had everything figured out before the move was executed, too. 5 stars around the board!

review from yelp.com

10 october 2017, 17:43

I am only writing this review on customer service, because I've had so many issues with my new apartment that I haven't even been able to move in yet.First, the price they quoted me was the cheapest in the area- and I called several other moving companies. Other companies tried to tell me I needed a minimum of 3 hours and didn't bother asking me how much stuff I have. I moved here from the North East and have not acquired that much stuff from living in my last apt, so I only wanted 2 hours.Holly (who helped me with this situation) quoted me for 2 hours, with the truck, gas etc and wrapping items if necessary for about 200$. She even honored the Yelp discount I mentioned even though my situation didn't meet the requirements.So I had a date set to move and 2 days before I was supposed to move my new apt calls and says they have to fix the subflooring in the unit and I wont be able to move in right away. I called Luke's (I will mention if Luke answers the phone he sounds less than thrilled to help and immediately refers to Holly) she was very understanding about it, I told her I would call and reshedule when I had another date.I pick another move in date, but this time the day of moving, I go to see my apt for the first time (they never offered me to see it before) and there was even more problems. Move is postponed again for a later date still yet to be determined. I called Lukes that night at 9pm telling them I had to cancel again and once again she was very understanding. Even if she was annoyed about me canceling twice with short notice she did not take it out on me which I appreciate. They didn't even charge for either cancelations.As of right now still no clue when I'm moving in or to where, waiting to hear back from the complex. But I am satisified with Luke's customer service and will be considering and recomming them in the future.

review from yelp.com

10 october 2017, 17:43

This is the 4th moving company I have used in Texas and they are hands down the the fastest, cleanest & most professional.

review from yelp.com