Oakdale Moving and Storage

17 august 2023, 01:27

This company loading crew totally impressed me. Despite the heavy luggage, they completed the task in the least expected time. They worked tirelessly and completed my move with in few time. So much pleased!

16 august 2023, 01:16

With their knowledge and quick thought, they were able to get around unexpected problems and keep the move on track. Highly tremendous services!

15 august 2023, 01:21

From the initial phone greeting to the goodbye, everyone I interacted with this Company exemplified professionalism, friendliness, and flexibility in the workplace, defying all odds. Highly admired!

13 august 2023, 21:10

AWFUL! 0 STARS! TRUST ME. Do not trust the high google review average like I did… clearly doctored, fake, reviews. I was fooled, scammed and lied to. From the first conversation to the last, this company is the sole reason for a stressful moving experience. DO NOT MAKE THIS MISTAKE.
1. Final cost was nearly DOUBLE what I was originally quoted. Including hidden fees like $100 fee to use the elevator and long carry fees for over 70 feet from door to truck. To ensure that my things would fit in the alloted space that my quote was based on, I had a call with quality control the week of my move. Sure enough, on move day the movers said my things took up an additional 150 cubic feet… another $500 dollars.
2. RUDE, SLIMY company. This company prides themselves on being "family run," and they couldn't do further from it. The customer service rep had the audacity to brag about not being a "slimy" company, in the midst of defending her coworker for lying to me about the services I was told would be provided. You will not get anywhere with the workers, specifically the "Customer Service Representative." She would not take any ownership for HER mistakes and was blatantly rude and disrespectful. Do not trust the "Sales" women , she will lie about every service and tell you what you want to hear just to make the sale. And then when I found this all out, after I put in my security deposit would not take any responsibility for the fact that they lied AND messed up my contract therefore causing a delay in my moving dates.
3. INCOMPETENT. Don't expect anything in a timely fashion. First of all, you are given a 2 day window of when the movers will POSSIBLY show up. And you won't be aware of the time block until the day of. In my case, I had to BEG them to pick up my things on the 2nd day of the window I gave them, as they were trying to push me to the next, third, day. And then it took 11 days for delivery of my things. Pickup and delivery were both at 7pm, taking 2-3 hours.
At delivery only one man showed up to unload because it was a "small job." Well that turned into me having to help him for the entire 3 hours, as he was struggling and I didn't want to risk any breakage of my things or the apartment building.

11 august 2023, 01:42

The transition was trouble-free because of these movers. Due to rainy weather, they double-wrapped and packed my belongings, and all my items safely arrived. However, I had a wonderful time there.