ML Movers

10 october 2017, 17:45

Great service! Movers arrived a bit earlier than agreed, but the moving went perfectly.The moving crew is thorough. Zero errors and not a single scratch in my old house, new house, and in the furniture.Highly recommended!

review from yelp.com

10 october 2017, 17:45

Overall the move was successful and the movers great, but make sure you check the fine print both in the beginning and end of the move. I give them top marks for scheduling and overall professionalism of the movers, but my major gripe is the way they structure the hourly rates. It does state that credit cards are 5% more within the fine print, but really nothing is actually the rate they state since cash is less and check actually 3% more. I feel I'm not the first to be confused by this so be sure to understand what you use to pay will impact the hourly cost (which is fair, but not clear).Be sure to check the final invoice too. I know you're tired and want to start officially moving in, but I would recommend checking over the materials charges. They use the worlds most expensive wrap and boxes, and quite a few extra boxes made their way into the final total.

review from yelp.com

10 october 2017, 17:45

Do not engage with this company. I requested a quote and they were first to respond, but then sent a unnecessarily long and detailed contract that requires some time to respond. After sending it late in the evening, they called at 8:00am the next morning as I was dialing into an important call for work. I asked if they can call later today because it was not a good time. It was a perfectly cordial discussion...and then I received this response. Moving Confirmation Updated has been voided for the following reason:This customer is rude on the phone & we don't want to deal with rude customer!I find this to be incredibly unprofessional, laughable and need I say RUDE. I hope you have a terrible day and continues to lose business!

review from yelp.com

10 october 2017, 17:45

Scheduled a move with ML movers over the phone for a move this past weekend during which we agreed on a time (Sunday morning @ 10AM) and details of the move. I called back Friday, Saturday, and the morning of the move on Sunday to nobody picking up and ended up having to find a different moving company the day of the scheduled move. The other moving company was cheaper and sent more movers than I was quoted from ML Movers.

review from yelp.com

10 october 2017, 17:45

We have used ML Movers twice before and had a great experience. Unfortunately my latest move was very disappointing:1. They dinged furniture and refused to honor their insurance clause2. The packing was extremely sloppy which resulted in damages3. They scratched the hardwood floors in our new home (in front of my eyes) and proceeded to do it again, by not ensuring furniture had blankets underneath. To make matters worse the mover argued with me saying the scratch was already there.4. He charged by Credit card without showing me the invoice, taking away the opportunity to pay by cash.For some furniture Miguel pointed out because we had moved them to PODS (3rd party company) he can not take responsibility. But refused to address damage clearly caused by his team.Very disappointing. Be sure to clarify insurance with ML before engaging

review from yelp.com