VIA Moving

10 october 2017, 17:37

I injured my shoulder and didn't have the heart to ask friends to move me while I watched like some kind of supervisor. Based on the experiences of other Yelpers, I decided to give VIA a shot. I had a pretty easy move---elevator building to a first story unit in the valley. But for somebody with one working arm, it would have been impossible.VIA had a 3 hour minimum (60 per hour) and the job took a little over an hour . But I figured, "hey, that's why they have minimums". It would have been nice if they had cut a bit off the bill, but it wasn't expected.All in all, it was fine. Serge and (the other guy) were quick and efficient. Until it was time to pay."Oh, yeah. The suggested tip is forty dollars a guy, so that will be eighty dollars." he said.ARE YOU FREAKING KIDDING ME? EIGHTY DOLLARS FOR AN HOUR?I tipped fifteen each and he looked at me like I had just spit in his face. Mind you, the half dozen tipping/moving websites I looked at earlier today said this was above average for a half-day move.VIA was fine for moving, but pretty shady with the tipping.

review from yelp.com

10 october 2017, 17:37

I can't recommend VIA Moving more highly... their service is just great.  Two guys worked their butts off hour after hour after hour.  And not a dish cracked or an Ikea bookshelf scratched.  It was as if they actually *cared* about our stuff, they handled it so gently.  Plus they were polite and pleasant.  And all this for about half what you would pay somewhere else--around $62/hour including the truck and mileage.  Wow!!

review from yelp.com

10 october 2017, 17:37

Absolutely satisfactory!! These guys are great movers! They are fast, cheap and has a great handle on things. What can you ask for more? The hourly rate for my moved was $60 minimum 3 hours, which includes mileages, 2 guys and a truck. They were very prepare with dollies, blankets, wardrobe boxes, and plastic wraps. Everything were included except the plastic wrapping which they wrapped my entire Queen Size mattress to protect it. I was happy to paid the additional $10 for the plastic wrapping. They were very polite. Though I had trouble understanding their accents.

review from yelp.com

10 october 2017, 17:37

I've been meaning to write this review for a while. I feel bad waiting so long because these guys are amazing.VIA Moving is: Cheap, professional, fast, careful. What else do you need in a moving company?I've used them twice and recommended them to 3 different friends, who all had great experiences as well. I knew I had found a good moving company the first time I used them because the guys were literally running up and down the stairs with boxes.I don't have a family or anything, so I don't have a crazy amount of stuff, but they finished my move in less than 3 hours each time.I can't recommend these guys enough!

review from yelp.com

10 october 2017, 17:37

Before my move Michael came and gave me a quote of $350 for a one bedroom.  The day of the move they were supposed to show at 1pm but were 3 hours late.  Michael went and helped the 2 movers get caught back up and then came to help them with my unit.  He said he wouldn't charge me for the extra person.  When they arrived I asked how much and Michael said he'd take $100 off, so I'm thinking that's cool, $250.  They got everything on the truck 1.5 hours later, so by now it was 5:30 in rush hour, Friday traffic.  It took me an TWO HOURS to get to my new place due to a concert at the Hollywood Bowl that slowed traffic to a crawl.  By the time I got there and they got done, it was 9pm.  I'm expecting a total bill of $250 but instead of dealing with Michael, he sends in one of his guys to deal with me (problem #1) who ups the bill to $300 "because it was so late" (problem #2) which wasn't my fault that THEY were late and got me stuck in that God-awful traffic.  I get $300 and he says to me, just like this, "Where's my tip?!"  (problem #3) I was very taken back by this rudeness and ended up giving him the $50 that frankly, I needed to eat that week.  So in the end, Michael got his $350 in an unprofessional manner.  Since when do people expect/demand tips on top of their work like this?  I wish I could charge someone for my services a certain amount and then DEMAND a tip!  The bill should be the bill!

review from yelp.com