VIA Moving

10 october 2017, 17:37

First time using them: No complaints. Very quick and efficient move (from the seventh floor of an apartment to the sixth), and very reasonable price.Second time using them: Also solid, reasonably priced, but some problems this time. They packed the truck great! But then, their truck broke down. Of course, this was not their fault, but this caused them to arrive nine hours later than they had promised, at around 1:00 AM - not the ideal time to unload. They apologized for this (and in fairness, they were very fast at unpacking with double the man-power due to the late hour), but still charged me the full quoted price. Later, they said they would reimburse me $50 for the hassle. It wasn't much, but I appreciated the token gesture. But they never followed through. Now, after three months of my calling and emailing them 11 times, I'm giving up on the $50, and I'm writing this review instead. If they ever send me the $50 they promised, I'll consider upgrading this review from two stars to three, but until then, my review stands.The bottom line: If everything goes smoothly, these guys are a pleasure to work with, but if there are ever any problems, don't expect them to make great efforts to compensate you for the trouble.

review from yelp.com

10 october 2017, 17:37

I recently used VIA moving to move from Pasadena to Downtown. They arrived exactly on time with a truck and all of the supplies that they needed, including wardrobe boxes,  plastic wrap, and hand trucks.  I was extremely impressed with the speed and efficiency with which both men worked. No time was wasted, and both men obviously knew exactly what they were doing. Had it been me and my friends, it would have taken far longer to navigate my furniture out of the apartment and securely onto a truck. Additionally, their hourly rate was *very* competitve.  Using this service saved me a lot of hassle.

review from yelp.com

10 october 2017, 17:37

VIA Moving is awesome!  We called to book them a few days before our move date because a previously booked mover had canceled on us last minute (the jerks!).  Luckily, VIA was able to fit us into their Saturday afternoon slot.  They were also the most affordable movers ($55/hr for 2 guys, 3 hour minimum) we found after calling a dozen companies.  So they were available last minute and cheap!  We were told they'd be arriving between 2 and 4pm, and sure enough, Alex and Yuri arrived at 3pm on the nose.  They surveyed the furniture and boxes and started to work immediately.  They wrapped, loaded, and secured our entire 750 sq ft. loft in 1.5 hours!  Then we went to Culver City to unload into our new place and they were finished with our entire move in exactly 3 hours.   Alex and Yuri did a seriously awesome job and made the move the easiest we've every experienced.  Highly recommended!

review from yelp.com

10 october 2017, 17:37

two problems:  As Rebekah said they ask you for a tip which sort of pisses you off after you spent 400 bucks moving 4 miles.  They basically said "ok its going to be 400 plus a tip for each of us"  kind of shocks you how blatant it is....2nd problem....one of the movers picked up my wallet for no apparent reason.  i was coming up the stairs and he noticed me so he ends up dropping it in the same place he picked it up from....but still. wtfthey worked hard but they dont speak english (russian i think) and the two above problems pissed me off.

review from yelp.com

10 october 2017, 17:37

Loved my experience with VIA Moving! Alex and Yuri are awesome. They packed up my apartment and unpacked in my new place in 5 hours total. I was a bit worried about a few paintings and some fragile boxes but Yuri assured me they would be fine and sure enough nothing was damaged at All. These guys are real pros and do not stop working.  I was impressed with their work ethic.I'll never move myself again knowing that VIA Moving is there and can do the job much quicker and for a competitive rate. Seriously, if you are fed up moving your stuff by yourself or with friends just call VIA and you will be much happier!

review from yelp.com