Abbey Moving

10 october 2017, 17:37

Great service!!!!! Mike and his team where perfect!!!!! They where very kind and careful with all our belongings!!!! I would recommend the service and use if again for sure!!!!! Thank you!!!!!

review from yelp.com

10 october 2017, 17:37

I've read the reviews and was very eager to test out Abbey Moving based on what I'd read. Unfortunately, I never ended up using  them because upon my first phone call I was greeted by a very unfriendly person who made it seem made it such a hassle to set an appointment. He needed information about my Moving From and Moving To address and I gladly gave it to him. I was fine with answering all the questions he needed to ask in order to set up the move. However, the way he was asking the questions just made me feel like I was bothering them by using their service. He was very short with his answers to my questions pertaining to the move. I called at 9:30am and he sounded like he just woke up. During our conversation I told him I purchased a Groupon voucher and asked how I go about using that but he totally ignored that portion of our conversation. In addition, he had a bad connection so I had to ask him to repeat his questions several times. I kept telling him "I'm sorry, you're breaking up. Could you please repeat that again?" Then he just hung up on me. I waited a few minutes to see if we just got disconnected and if he'd call me back but no call back. After that I went back on to Groupon and cancelled my voucher.

review from yelp.com

10 october 2017, 17:37

The best experience. They were able to move me with less than 24 hrs notice. Art and Dmitri were on time, worked quickly and were so nice. I would absolutely recommend them. Great price too!

review from yelp.com

10 october 2017, 17:37

Dima and Alex were great! They took excellent care of my furniture and were very efficient. They arrived right on time and were finished over an hour faster than it usually takes for me to move. Not to mention, they had to go up two flights of stairs. Thomas also made it very easy to set things up beforehand. Do yourself a favor and go with Abbey Moving!!

review from yelp.com

10 october 2017, 17:37

Don't bother using Abbey Moving if you're in the LA or SoCal area, they've shut down! I bought a Living Social coupon just under a month ago, tried to schedule them last week for a move week after next, only they never answered the phone, or called me back after leaving multiple messages. After leaving one final upset message after a week of calling with no luck, the former manager called me while I was on the phone with Living Social trying to get a refund( a whole other mess). He said he heard my last message just by luck, as they are closed!!! He explained that they shut down the business and are moving up to the Bay Area. No alerts or notices on the website though, and no outgoing voicemail message saying this. Just got lucky as he said he happened to check the VM one more time before leaving for good. After arguing with Living Social(they only wanted to only credit me my money in vouchers, which is crap since the business shut down) they finally relented after speaking with the moving company manager and agreed to refund me my money, but it won't clear for a week to ten days. Overall, if the company planned to do this, they should have updated their website, and their outgoing voicemail so people know! Also, Living Social should never have sold me the deal to begin with! Overall, a very disappointing experience, and it shows the pitfalls with services like Groupon and Living Social regarding refunds, it's not easy, and they will insist on only "store credit".

review from yelp.com