A&C Brothers Moving & Storage

10 october 2017, 17:42

Good, patient, flexible conpany. Move went smooth and the guys were able to accommodate changes in my schedule. Accessible staff.

review from yelp.com

10 october 2017, 17:42

I am not sure how they could have gotten a score of anything more than one star.  In the beginning Candice in the office was very helpful and answered all my questions.  But she is a false representation of how this company conducts business.  When I spoke to Candice my movers would arrive in a window between 7am to 8am.  The day before I got confirmation call which stated the window was 7am to 9am and would call 30 minutes prior to arriving.  No big deal sometimes people relay inaccurate information.  The day of my move at 833am no one had called so I called the office.  They told there was something wrong with the truck and had to switch out trucks and would be there close to 930am.  No apology no offer for my inconvenience nothing.  After move they lost the screws to my bed and somehow my ladder mysteriously disappeared.  After having a conversation when one of the movers who helped bring something down from a high ledge, I told him I had a ladder in which he responded it's already packed in the truck.  But never got moved into my new apartment.  Not to mention they still use paper to do credit transactions so they took 2 hard copies of my number, I had to change my cards that I used with them.When I called to relay these issues to the office and it was clear they were going to make no attempt to resolve the issue except have a conference call w me and the movers and him.  Um what?  Ladder was $25 and the screws won't cost more than $5 once I am able to figure which screws I need even though I paid $423.  But clear on paper they were late and no effort to offer anything for my inconvenience.  Go with some one who at least offers a time garauntee, that's a start with knowing they are legit!

review from yelp.com

10 october 2017, 17:42

Terrible service! Lost and broke many items! There movers tried to make side deal outside the company and didn't follow thru...person who set up the move Art wasn't very pleasant to deal with...this company is over priced and a joke! Don't use them!

review from yelp.com

10 october 2017, 17:42

I had a great experience with A&C Brothers Moving & Storage. They arrived on time, they were quick, careful, friendly, and got the job done! Everything arrived to our new house the way it was packed, nothing broken or damaged, and they even got done in less time than they quoted- so we received a credit! I would absolutely recommend them to a friend or family member. I am sure we will be using them again in the future!!

review from yelp.com

10 october 2017, 17:42

This was the first time we used a moving company and I honestly regret it. The movers where consistently late and took way too long getting the job done. We were quoted between $500 - $600 for three guys and a truck. They ended up needing 4 guys, along with my help and a neighbors help, and were not even able to finish on the first day. And that first day ended up costing $940. They needed a second day to finish and ended up adding a few more hundred dollars... The movers were very nice and took care of my property, but this job ended up taking two days and 2X the quote. What's the point of a quote if the actual job is twice as much money?

review from yelp.com