The Moving Man

10 october 2017, 17:42

These guys were awesome. They did my move in under 45 minutes. I definitely recommend them. They also helped my neighbor across the hall as well. Really nice guys. Swift and very polite guys.

review from yelp.com

10 october 2017, 17:42

I've used this company the last two times I had to move between apartments, and they were great both times. They were very efficient and careful, and I felt they had very fair pricing. I've used other moving companies who tried to go over their time to make more money, or have broken things, etc. and there's none of that with this company. The Moving Man blew them out of the water. I'll definitely use them again the next time I have to move!

review from yelp.com

10 october 2017, 17:42

The two guys they sent (I'm terrible with names but I think one was Joel) were fantastic. Quick, professional, and easy to work with. Everything was straight forward with no hassles. We'll definitely use them again.

review from yelp.com

10 october 2017, 17:42

The nightmarish experience that The Moving Man has caused my partner and I upon moving into our first home has been an unforgettable one - and not the pleasant kind of unforgettable, but the kind that keeps you awake at night wondering how things could have possibly gone so wrong.As Lauren R. stated, we used The Moving Man twice - once to move out of our place in Austin and once to move into our new home in San Antonio. Aside from the fact that they were four hours late with no apologies or acceptance of responsibility, disregarding the blame they tried to shirk onto us for their tardiness, and even neglecting to take offense for the countless times they criticized our taste in furniture for their unwillingness to disassemble it, this company proved to be unprofessional in the most profound ways.As someone who has moved many times before, I am aware that it is common for a few possessions to get damaged in a move. Things shift around, accidents happen. But in our experience with The Moving Man, I was shocked to find that all of our plates, bowls, glasses, and records were broken. When I pulled them out of their respective boxes, lined with bubble wrap, foam, blankets and the like, plus an individual sleeve for each item, I was absolutely shocked to discover that every piece of glassware and dinnerware was smashed, chipped, or destroyed. Nothing was salvageable. And the worst part of this discovery is that it was several boxes, all which were marked in huge letters with FRAGILE on each side. It was clear the boxes had been carelessly thrown around, because each dish had the same points of impact. When they moved the boxes off the truck and into our house, they piled 5-6 heavy boxes on top of boxes that were distinctly marked with the same FRAGILE label, so it was easy to see how these boxes got mishandled. It would have been bad enough if it was just our dinnerware that was damaged, but we found other signs of carelessness in the form of a huge, gaping hole in our entertainment center, a 30 inch scratch into our new wood floors, and a giant, black scuff-mark on our ceiling from the company trying to move our queen size bed up the stairs without disassembling it (even though we asked them to). We were referred to The Moving Man from my future father-in-law, who has used their company before for personal and business moving needs. Because he has been so loyal to their company in the past, he gave them a chance to address the incidents their company caused in our new home and offer some form of relief. Instead, Adam, the owner, told him that, "there is a certain way to pack dishes." Not surprising given their last opportunity to address their shortcomings, but wildly shocking, infuriating, and disappointing nonetheless. All in all, with the two dates we used The Moving Man for our moving needs, we paid them upwards of $1,500. I know I don't have to tell yelp how much money that is for a service that I consider to be a nosedive away from satisfactory -- and with no attempt to offer us so much as an apology, this is unprofessionalism at its finest.If you care about your belongings and the way they're treated, you deserve a moving company that does, too. Please take our word for it and steer clear of this company. And if you can't take our word for it, just take a glance at our photos.

review from yelp.com

10 october 2017, 17:42

My experience with these amateurs was, and continues to be, a glance into hell. First of all, we used them to move my stuff out of my former home in Austin. When I booked with them they neglected to tell me that there would be a surcharge for the travel there. Fine. My mistake for not asking myself (although the ethical business practice would be to disclose that early).They came about 45 minutes late on the move out day, and because of their tardiness they began cutting corners in any way they could in order to make up their lost time. This would prove to be a running theme in the way they conduct business. One major way they cut down time was by not disassembling ANY of my furniture. This should have been my biggest red flag, as I have moved about 5 times in the last 5 or 6 years and every mover, good and bad, disassembled my furniture first. Will return to this later. They did an okay job moving my things into my storage unit, but kept congratulating themselves on what a speedy job they were doing, so that diminished any feelings of fondness I might have had otherwise. That and the $850 I was charged for travel. About a month later I closed on my new home, and because I had used them to move my things out, I decided to double down and have them move my things in. I specifically requested that I have the same movers from before since they were familiar with my things.  If only I could borrow Marty McFly's time machine and convince myself to use another company!Anyway, I called Adam on Tuesday and asked if they had any availability on Saturday. He said they were available and would be out to my home between 1 and 2.Saturday rolls around and I get a call around 11. It's Adam, letting me know that the movers will be late, closer to 3. No big deal, these things happen right?3:00 comes and goes. At 3:15, I called Adam to ask where the movers were. He got defensive and started making excuses, saying it would be closer to 4:30 now. At this point I was pretty heated, but I just let it go and decided to wait. You guessed it, 4:30 comes and goes with no call. I called him AGAIN to see what the deal was, and the new answer was 5. I told him this was unacceptable, and asked him what he would do to help remedy the situation. His response was to blame me by saying I should have given him a week's notice before booking if I wanted them to be on time. SERIOUSLY? He actually blamed me for using his business. What's extra rich about that is he didn't mention that at all when I called to schedule -- he said no problem, they were available. I didn't know I was supposed to read his mind and know they needed a week's notice. When they finally show up to begin it's 5:30, and because it's February the sun was already beginning to set. Great. Now we're moving in the dark. And to make matters worse, it's 2 completely different dudes. Again, with the same self congratulatory attitude, as if I should be thanking them for showing up 4 hours late. Get a clue, y'all. By the time we got everything out of storage and into my home it was about 8. Here comes the kicker: because they hadn't disassembled my furniture on move out, they couldn't figure out how to get it moved in up the stairs and through my door frame. Then they stood around for about 45 (paid) minutes trying to figure out what to do and bashing my taste in furniture ("what would possess you to buy something like this?" was an actual quote). Eventually they had to resort to calling Adam and having him bail them out. They got my bed upstairs, but not without scuffing up my walls and adding a GIANT (30 inch) scratch to the brand new wood floors. Here's my final and worst complaint: they broke about 35% of my belongings. I wish I was overstating this, but almost every dish was broken, my fiancé's records were smashed, and a bunch of other valuables that were very carefully packed with tons of bubble wrap and marked FRAGILE. I haven't had the time yet to file a claim with them, but if my past experience is anything to go on I highly doubt they'll be helpful about any of this. I will be posting pictures of the damage they caused as soon as I have access to internet. Please take my advice and save yourself the headache. Throw this number in the trash.

review from yelp.com