1-800-GOT-JUNK? San Antonio

10 october 2017, 17:42

I highly recommend utilizing their services! They were very professional, prompt, organize, and even likable. Great use of money and time!!!

review from yelp.com

10 october 2017, 17:42

What horrible service. I got a price quote the day before and they couldn't take the load because the truck was full. I wanted the 10 dollars off for same day pick up. The gentlemen quoted me a price and said he would be back at a 930 am appointment the following day with an empty truck and would still get the 10 dollars off. I expressed i needed it conplete earlt becuse i had a lot to do to prepare for a move. They told me it wouldn't take more than 45 minutes because I prepared everything in one spot for the movers. I was outside the following morning and I waited until 930. I tried to call and saw that I was called at 900 and 903. I finally got a hold of the guys, after calling them about 6 times, at 1015 and was told because I didn't pick up the phone at 900 that they had to go to the next job. I told the guy Luis that the website doesn't say that and that they would call 15 minutes before arriving as a courtesy. Luis was unprofessional and indifferent and said no that is not how it works and that if I still wanted the service he would be there in 20 minutes. They showed up at 11am when I made the appointment for 930 and tried to quote me a more expensive price than the quote from the day before and also that I won't get the 10 dollars off. They did the job after having to leave to the dumpster and back,because they did a job before mine. MIND YOU I was told they would come with an empty truck to get it all done because they couldn't do it the day before. It took them 1 hour and a half to go to the dumpster and come back. They left the front of my house a mess when the advertisement says they don't leave a speck of dirt behind. Then when I went to pay they did not have any change for cash so I was stuck paying an extra 2 dollars for a horrible experience. Luis was unprofessional, uncaring and downright sub par. His guys were professional though.I will never ever use 1800 junk again. I can't believe this company hires people like this. Horrible, horrible (did I say horrible) customer service and relation. Never again...

review from yelp.com

10 october 2017, 17:42

The came and were not honest about how much room it took, then blamed it on being heavy (had an increased rate they were charging AFTER they loaded it all)..... shady service and wouldn't use it again.Also, we were charged twice "accidentally"! We had to call them to get a refund. Buyer beware.I was there with my husband, we had no choice but to pay as the stuff was LOADED on the truck, and you're quite wrong ma'am, your workers quoted us one price at the beginning and charged almost $200 more.

review from yelp.com

10 october 2017, 17:42

Very easy experience.  I made an appointment yesterday and they got done in the assigned window for a reasonable price.  Would use them again if I need to.

review from yelp.com

10 october 2017, 17:42

I tried this service and they are good, they came over and removed a lot of junk that would take about 2 full ford trucks but what I was disappointed was the price. It cost me $430.84. I knew it could cost a couple of hundred dollars but not that much. I love the service but not the price.

review from yelp.com