CubeSmart Self Storage

10 october 2017, 17:42

So far, I've had a very positive experience with this cube smart location. The management has been very helpful and accommodating. The reservation and move in process was very easy. The location is extremely convenient for me, and the hours you can access your unit are 6 am to 10 pm, which is nice! There are also 5 different ways to pay your rent each month, so they make it easy to do things your way.As a first time storage unit renter, I wasn't expecting extra costs of insurance, which I wish would have been advertised a little more, but I'm sure that's standard for all companies. The minimum they require is $12 a month for $2000 of coverage, so it's really not too bad.So far, I have had 0 problems with my unit and have no complaints!

review from yelp.com

10 october 2017, 17:42

GREAT customer service!  Amelia and staff were just awesome!  They were responsive to our needs, even with our last minute changes, made the move-in process very easy.

review from yelp.com

10 october 2017, 17:42

Nice staff. Great area, and also great customer service. The rental units are very clean on the inside and also on the outside.

review from yelp.com

10 october 2017, 17:42

Nice and clean.  Very convenient to my housing.  Friendly helpful staff.  Only downside is that it is a bit pricey.

review from yelp.com

10 october 2017, 17:42

Moved into the storage facility this weekend because it is cheaper than what I was paying at Bullseye storage for a 10x15. That's a plus. However, for the savings I gave up security. Security here is not a priority and is at the very minimum. There are no added security measures on the external doors leading to the interior storage units. There are minimal cameras on property. The facility only has two wheeled carts to assist move in or move out. Both carts are locked in the office after the office closes. They are not accessible for customers 6 am - 9:30 and 5:30 pm to 10 pm closing. Very inconvenient. Furniture, boxes and belongs have to be hand carried from outside into your unit, second floor regardless. Additionally, the elevator was out of operation an entire day Monday. Poor service response time. Moreover, the electrical closet in the building where my unit is located is left unsecure and open. Inside the closet are exposed electrical wiring including access to the security system. Looks like someone is using it for their own personal storage as well. I am also convinced there are multiple people living in their units. This is not a complaint. Again, it's cheap and it's conveniently located near me. These are my observations and red flags that I'm ignoring. I'll make a further assessment at the end of my 30 days. Oh, a great move in deal for first month. The customer service I received was A1! Security, C-

review from yelp.com