All United Movers & Storage

10 october 2017, 17:42

Johnny Wadd reviewed All United Movers & Storage -- 1 hr · Horrible experience, mostly because of management and customer service. I dealt with moving companies on a professional level for 17 years and through many personal moves and this one is right down there with the worst. Deceptive at best. Gave us a very low rate on a cross country house move with minimal furniture and 40 boxes (this was 3 weeks before the move and we hadn't packed yet, so we didn't have an exact box count). They also told us that the date we wanted for delivery shouldn't be a problem. The movers arrived to pick up our stuff and broke the news that we were going to be charged extra because of the extra cubic foot space with the boxes. I get it. You don't want customers telling them over the phone that they have half of what they actually do because of mover hours worked and cubic feet issues, but this was not explained at all by them on the phone (probably because they didn't want us to run to someone else). This was a major inconvenience as they do not take personal checks and I had to run to the bank in the middle of my move to take out a load of cash. Next they waited way past my desired move in date as they chose to "sell off" or combine our order with others from another moving company to obviously lower their costs. Again, I get it. But don't tell me my move in date shouldn't be a problem and then point at your 30 day delivery clause. This unexpected delivery delay caused us to move into our new house using inflatable beds and plastic utensils until our things showed up. The transfer of our things also caused the loss of one very important box, which they don't seem to care much about finding. They also used a small Budget rental delivery truck instead of a long truck. Without the air shocks of the long truck, my stuff just bounced around in the back of the Budget truck causing excessive damage. In the end, if you want to save a few thousand bucks, pay more that what they quote you on the phone, deliver it later than what they tell you, loose and damage lots of things, than this is the moving company for you. They will loose more business from Facebook and Yelp posts than from being honest up front, that's for sure.All United Movers & StorageTransportation63 likesLike

review from yelp.com

10 october 2017, 17:42

I have used these Movers in a recent move.  They are sleazy CRIMINALS.  They will lowball you with a "guaranteed" rate that will not go up and make you feel fuzzy.  Then when you are locked in a contract to move they are hardly there with horrible customer service or literally no service to that matter.  They have caused me a great loss of money, lost items that are irreplaceable, stress, and anxiety.  I literally had yelling fits that my neighbors had to check on me.  They will add fees and lose items without any regard. So as a service to everyone, please stay FAR, FAR away from All United Movers.  Lets shut down criminals such as ALL UNITED MOVERS & STORAGE.

review from yelp.com

10 october 2017, 17:42

I would not recommend this company to anyone...even my worst enemy. They ended up charging 4K more than the initial quote and almost every piece of furniture I own is now damaged in some way. I am so disappointed that I spent so much money just to have this incompetent moving company damage my property. They did not complete my move out in one day as promised due to poor planning on their part and had to come back the next day. When unloading one of the movers quit and so they did not finish until 9pm and did not put our furniture back together as promised in the contract. Additionally the salesperson lied to me about where my items would be stored. I would not recommend this moving company to anyone.

review from yelp.com

10 october 2017, 17:42

I wish I could give this company no stars. Whatever you do, DO NOT USE ALL UNITED MOVERS & STORAGE!!!! They are dishonest to the extreme. Don't even get a quote. Just run for the hills and be happy you will not have to deal with the headaches. They damaged our apartment while picking up our belongings. They lied and told us we would be assigned a driver the day our belongings were picked up, but when the moving van arrived at our place we were told that our stuff would be unloaded into a warehouse and then re-loaded on another truck. That was not what we were told during our multiple phone conversations before we signed a contract. They lied about a delivery date. I don't know if we will ever receive our belongings. At this rate I am almost ready to drive back to the origin and pick my stuff up myself. Totally unacceptable company.Update: I finally received my belongings, over two weeks later than I was originally promised. Six large boxes were missing and many items were broken, including a large, expensive piece of furniture. We also received 3 chairs and a box belonging to someone else. DO NOT USE THIS COMPANY!!!!

review from yelp.com

10 october 2017, 17:42

NO STARS!!!!!!   they  lie steal and cheat you out of your belongings....  They make you wait six months to insult you with a 100th of the damage done or stolen or broken!   They show up with a great  van and nice guys who by the way say every thing you own is scratched or scrapped or something else is wrong with them.  Then promise nothing will be moved from one truck to another  well another lie!!!  Then  tell you they are not brokers but that is also a lie!!! one on top of the other  precious antiques broken or damaged,  half your dishes are missing your husbands work ladders and dolly are missing never to be seen again  so many pieces of furniture damaged and they say it said it on the sheets  bullll like Im watching what that sheet says when four men are taking your life out the door?    Then  hold your items hostage until you sign a paper saying they are fine and pay the balance BEFORE they will take any thing off the truck!!!  then if you write any thing on the sheets at the end  you are threatened by the foreign driver saying I have no right and come on and more rude comments!!!!

review from yelp.com