A Better Tripp Moving & Storage

10 october 2017, 17:41

They are great with moving.  Melvin is great every time.  His customer service is perfect.  We have moved with them over 10 times in 9 months.  However Linda Fowler is less then a pleasure to deal with every time.  Linda seems frustrated with any questions.   I assume she is the receptionist, however she is not even pleasant, seems arrogant and in a rush to get off the phone.  She has no care about customers concerns or feelings.  She has no idea what the word validate means either.

review from yelp.com

10 october 2017, 17:41

After being burned by the previous moving company I used, I was a bit apprehensive to go with A Better Trip Moving & Storage; however, I have zero complaints! I called and organized my move from Houston to Austin with Melvin. He ended up giving me a flat rate (that was much less than the competitors) and said my three man moving crew would arrive between 8-9am. The guys arrived promptly at 8:15am on moving day. They were quick and efficient. They wrapped my fragile belongings and were careful not to damage anything. Prior to their arrival I called the office and requested a few wardrobe boxes which to my surprise they did not end up tacking on any initial charges for. I am so pleased and would definitely use this company in the future. Their professionalism and concise communication made my most recent move simple and stress free!

review from yelp.com

10 october 2017, 17:41

A better Tripp is in my experience a very honest and reputable company. I had made a mistake and went online to look for a company to move us from Houston to Waco. I was inundated with phone calls immediately. It was almost bordering on harassment. Some other companies were reasonable and other simply weren't. If you are new to getting a mover then there are guides online. I looked seriously into perhaps 1 or 2 other companies. One was quoting an insane figure to move us and another we would have to list every single item or it wouldn't be included in the estimated price. I was getting desperate but somehow remembered about seeing a better tripps website.  I called and quickly discussed my situation with a moving specialist there. He was very patient w me and explained the ins and outs of what I went through and fully answered my questions. Allen saw me through the planning stages. He referred me where I could buy boxes as well as a very responsible agency to clean the apartment after the move. Tracy I believe was her name was a very responsible employee. She was I believe in charge of logistics for our move. She and the employees were very competent and professional. One of the movers only helped pack the truck and didn't travel to Waco w us. Tracy worked with us to give him a tip. All of the movers were very friendly and we actually tipped them more than we planned because of their attitude. All in all a very positive experience and if we moved again I would use them again. I found that a fixed price move as well as not having to list each item to go on the truck ideal. A better trip did just that. Allen even came to our apartment to make sure what items we had to prepare the movers and make sure we didn't need something packed special so it wouldn't break ect. My fiancé and I really enjoyed our moving experience. Unpacking on the other hand not so much. Ha ha!!!

review from yelp.com

10 october 2017, 17:41

This was our second move with A Better Tripp and they were fabulous yet again! The guys completed everything in the strict time frame we had to work with without a single item damaged or broken. Moving into our new place was a nightmare as the seller of the property showed up to closing 4 hours late. These guys never once complained and waited around to begin until it was all resolved! This move was incredibly stressful for my husband and I as it was under pretty bad terms, but A Better Tripp made a bad situation so much better! I Highly recommend them!!!

review from yelp.com

10 october 2017, 17:41

Melvin and his crew are the best. Moving from Houston to Los Angeles became a seamless and easy process with a Better Tripp. I called and received quotes from many moving companies in Houston. After speaking with Melvin, I knew I'd be in good hands.  He was kind, caring, and checked-in with me throughout the process. His crew of movers were equally nice and made the day of the move-out (and also move-in) quick and painless.

review from yelp.com