The Moving Factor

10 october 2017, 17:44

I used The Moving Factor to move into my new place in August. A few things that I was really impressed with:There was a bit of miscommunication on the front end about what I needed to do to schedule my move. I booked well in advance, or at least thought I did, and called in a week before my move to confirm, and had a bit of a freakout moment when they told me I wasn't on their schedule (partially my fault). But what impressed me is that they went out of their way to make sure I got a crew anyway, and fairly last-minute. Points for customer service right there, because they just as well could have blamed me and left me stranded until they could schedule me again, which would have been really costly, not to mention annoying.Also, the movers were really friendly, professional, quick but careful, and worked very hard, even in the sweltering August heat. I purchased a Groupon voucher that included two hours of their help (which, if I recall correctly was really only 1hr30min after "travel time" was deducted), so it was fairly important to me that we got done within that time period, and that was done with no problems at all. I definitely recommend using them.

review from yelp.com

10 october 2017, 17:44

These guys were amazingly fast and wrapped everything very well! Excellent service!! I was very worried about my 65 inch curved tv but they did an excellent job wrapping and trasporting it. Was a huge gamble on my part but I'm glad that I expressed to them my concern and they took care of my baby :) I think that they take their job very seriously because everything was meticulously wrapped. I will use them again in the future for sure!!

review from yelp.com

10 october 2017, 17:44

These guys did a GREAT job! From the first time I met Sean when he came over to give me an estimate, I felt completely comfortable with their service. He spent a lot of time with me explaining how they do things, and they are very thorough! They showed up right on time the day of the move and got RIGHT to work (wish I could bottle some of that energy!). They were very friendly, professional, and efficient. They moved us into a storage unit and took a lot of time wrapping our belongings to make sure everything was protected. We are looking forward to using them again when it's time to move into our new home!

review from yelp.com

10 october 2017, 17:44

We used The Moving Factor to move us twice. The first move was 45 minutes from our prior home. The second move only 5 minutes away. They are dependable, detailed, personable, hard-working and use caution as they move the items. I'll never use another company. The owner is extremely hands on and his staff handles the scheduling with great care and attention. They're the only company I will use and recommend.

review from yelp.com

10 october 2017, 17:44

No need to submit a lengthy review. Service was top notch, constant communication throughout the process from start to finish. Nice, friendly guys, got the job done a lot quicker than I expected with NOTHING broken or scratched, or scuffed. They actually paid careful attention to detail when wrapping items and taking them down the stairs. Would HIGHLY recommend them. Will use again when the time comes.FWIW, The Dallas A-List IS credible, regardless of that that other Yelper thinks. It's never steered me wrong, and it accurately reflects the opinion of tens of thousands of people in the DFW Metroplex. Not surprised these guys were #1

review from yelp.com