Movers Plus

10 october 2017, 17:43

Great rates. Stellar communication. On time. Fast and efficient. I will use them again the next time I move.

review from yelp.com

10 october 2017, 17:43

If you are looking for steady and consistent look no further. I have been very happy working with them and HIGHLY suggest that you give them a call. They will get the job...DONE!

review from yelp.com

10 october 2017, 17:43

This review is way over due! Movers plus was a life saver!! I decided to start travel nursing and had less then a month to get my apt packed and move across the U.S. Adrian was great helping me, especially last minute! I was able to book 3 guys and they moved me down 3 flights of stairs in downtown Dallas to my storage unit in Allen/Plano area all in 3 hours. The drive alone took 45 min thanks to Dallas traffic, these guys didn't waste any time! My furniture is super heavy/custom and they took great care keeping it safe and making sure everything was wrapped, even with the horrible 3 flights they had to move it down. They even let me rent the moving blankets to keep all my furniture safe in storage! I can't thank movers plus enough! I won't use any other moving company in Dallas, these guys are hands down the best!!

review from yelp.com

10 october 2017, 17:43

*UPDATE:After posting this review, I was contacted by the company to discuss our experience and they were very apologetic. They took the time to really listen to where they could improve and genuinely seemed to want to make things right. I've upgraded a star to reflect this, as I believe this may have been a one-off situation and with all the other five star reviews, I think they are worth taking a chance on.*I had high hopes after seeing all these great reviews, but our experience was not quite as smooth and I'm only giving two stars because the movers were fast and the price was much better than other local places. We also had a last minute drop off to a thrift store which they were able to accommodate.From the beginning, communication with this place was spotty at best and I had to actually call myself to confirm that they had availability. I waited a few days before contacting them after our initial conversation and the administrator handling the details simply forgot to send us the information. Not very professional. Be warned that they are heavy into texting, so if for some reason you don't have an unlimited plan on your cell phone, you should probably let them know. As I mentioned above, we did request an extra stop but I had to ask twice what the cost was because it was not addressed in the email. Again, not so great communication. The night before, I received a follow-up text to confirm the details and was told that we should expect the movers to arrive at the later part of the arrival window of 8 a.m. - 10 a.m., so after 9 a.m. This was perfect since it would allow us to finish minor packing that was left over without having to wake up too early. Unfortunately, the movers called at 8:15 a.m. to let us know that they would be at our place at 8:30 a.m.! Thirty minutes is a lot of time when you're needing a little extra to prepare, so we were not happy about this. When I spoke to the driver outside, he said that the admin told him that he should be at our place by 8:30 and that was why they arrived so early. The delivery address was also completely wrong and in a different city altogether! Again, bad communication. It didn't help that the head mover and the assistant were not very friendly. Granted, I wasn't in the greatest mood either, but we tried to be friendly and make light of the situation with zero reciprocation from these men. Honestly, by the end we were just ready to get everything over with, pay the guys and move on to unpacking our new place.I understand that this place is smaller and has limitations on the number of people they employ, but I expected much better customer service overall considering the exceptional reviews otherwise.

review from yelp.com

10 october 2017, 17:43

The best! I had two separate moves, the first took place in April. I needed the movers to move out my stuff that was in storage into my new house. Jose and his helper arrived on time and were done in two hours. They helped put together my kitchen table and were all around good guys. My second move was today and it was from our apt in Frisco to the new house in Little Elm. This time we had Angel and his crew. The guys were great. They went above and beyond and finished in 3 hours. Thanks Adrian, for two smooth moves!!

review from yelp.com