Award Moving Services

10 october 2017, 17:44

Awful awful awful.  Careless and slow movers.  Do not use this company.

review from yelp.com

10 october 2017, 17:44

UPDATE...dont' believe what Mary C. of Award Moving is saying.  Carlton knows exactly what we planned to move.  How much could we possibly have changed the scope of the job in a 2300 square foot house to have the final price increased by $1000+???  Again, RUN don't walk and find yourself a reputable moving company.        Terrible experience all around.  I had planned a long detailed account of our experience, but it is unlikely anyone would actually read it.  Suffice it to say every type of business has participants that are ethical and those that are simply looking to make a buck--Award Moving Services is definitely the latter.  After having Carlton form the main office perfom a walk through of our house in advance and supply a "not to exceed" quote, we were greated on moving day (nearly an hour late by the way) with another form by the leader of the moving crew informing us that the scope of the move was larger than originally anticipated and there may be additional costs (this is a 2300 square foot house mind you, not some sprawling mansion).  Due to impending closing on the house we were in no position to send them away and find another company, which I am sure they are counting on when they pull this type of bait and switch tactic.  At the end of a 15 hour day (yes, 15 hours to move a 2300 square foot house into a slightly larger house less than 5 miles away) we were presented a bill that was over $1000 higher than our original "not to exceed quote."  They even charged us for extra tape and bubble wrap due to the amount of pictures we had, over a dozen of which they left at the old house because they ran out of carts to move them.  After this occurence I did some online research and found out this is a very common practice by dishonest movers.  They know that most people will not have the luxury of sending them packing when they present the secondary form stating the move is much bigger than originally estimated and will cost more.  Most people who are moving on a particular day are doing so because of schedules they have planned for weeks in advance and the movers know that.  It is important to know that the "not to exceed" quote is just that...a quote.  Do your research and find a company that does not have a reputation for these sorts of tactics.

review from yelp.com