USA Moving Direct

waited for them for 5(!!!!!) hours - the company representative kept saying they are on the way. Movers were not bad but didnt care much about my stuff.

review from yelp.com

I usually don't post reviews but I feel so strongly about sharing my HORRIBLE experience with this moving company and hope to save others from unnecessary additional stress.  LEARN FROM MY MISTAKES and choose a different moving company.  WHY to STAY AWAY:1. Frank, the sales guy, is really good SALESMAN (I totally got suckered) but is not truthful. His own company "movers" complained about him and told me that they constantly butt heads with him because his dishonesty gets unveiled on moving day - LIKE WHAT HAPPENED TO ME.   The movers accidentally left someone else's invoice in my old apt charging the person $85 an hour when they were charging me $99 hour).  That was disappointing to see when Frank told me he was giving me a discount and was charging me the lowest rate they had.  Frank will say anything for a sale so beware.2. They overchargeI ended up paying more (compared to other companies)  because I believed that they would provide the best service and take care of my stuff like it was theirs - I was willing to dish out more money for a great job.  But they treated me and my stuff very poorly and was extremely careless.  One of the movers broke all the drawers to my desk (now i have to get a new one) and my friend saw him carelessly drop the drawer from the truck onto the floor!!  3. The workers are lazy I live on the 2nd floor and when the elevator stalled, they just waited at the truck and took nothing up.  My friend took charge and started moving stuff.  They actually waited till the elevator was working (there was 3 guys and not one person was being helpful).  When it came time to put my desk back together, they said they went overtime (AND THEY STILL HAD HALF N HOUR!!!!) he said he couldn't it and I did it instead right in front of him so he can finish the desk.  THEY NEVER FINISHED IT and Sadik (the head mover) said to his worker that I will finish it later.  4. No honesty from the workers or the companyWhen my friend texted me to tell me about the desk drawer, I asked Sadik and he said everything was fine.  When they tried to put my desk back together, he said I would have to just leave it broken.  I paid a few hundred for that desk and it was perfectly fine before the move (like other unfortunate items I have)5. With this moving company, be prepared to move your own thingsI thought I would be able to sit back and just let them do all the work. No, I was carrying furniture and boxes and bags.  AND they totally left the truck unsupervised many times!!!  WITH ALL MY STUFF IN IT! 6. I bought a $20 mattress cover for bedbug protection and they didnt give me the bag I paid for7. Furniture was dirty with black stuffUmmmm, it was clean before they wrapped it in their nasty used dirty and grimy blanket for my desk.  TIPS FOR A GOOD MOVE:1. Make sure there are no additional charges for boxes, bags etc (this company was trying to charge me extra when I was told that all the packaging was included).  Get a box for your flat screen and box it yourself.  Have extra packaging material, just in case.2. Make sure they have insuranceThis means if they break your stuff, they pay for it with the insurance. It's worth it.3. Ask about ANY additional costsLike travel time or distance (this company was charging me for their ride from Brooklyn to me in the Bronx!!  Really!!  I would of called someone in the Bronx.4. Ask them for an itinerary of all the items you agreed to move5. Review: hourly rate you are being charged and ask if they will charge you a whole hour if they are done in 15 mins or 30 etc.6. Read reviews on the moving company7. Make sure you know how many guys are working to move you (you don't one guy watching the car and only one moving things)

review from yelp.com

Eli's comments are 100% FALSE.  ELI, LYING ABOUT ANY RESOLUTION OF THIS PROBLEM MAKES YOU LOOK EVEN MORE GUILTY!

review from yelp.com