Smooth Move & Delivery

31 december 2022, 05:05

Like other reviewers, I am also a victim of Smooth Move and Delivery , Stamford CT. They damaged and destroyed thousands of dollars of my belongings. I even went so far as to pay for an additional $10,000 in insurance, but they refused to pay replacement value. Instead, they offer you 60 cents per pound, so a 50lb/ 60 inch tv gets you $30 in insurance. Or, they will claim that the item you paid excess insurance for needs to be depreciated by 10% a year and they require proof of purchase/receipts. They don’t tell you any of this or put any of this in writing. Like others, they came in with a reasonably fair estimate only to provide half the number of workers needed for the job, which doubled the estimate. A local move cost me in excess of $3000 to move one mile up the road. Let me cut to the chase, UNDER NO CIRCUMSTANCES SHOULD YOU USE SMOOTH MOVE & DELIVERY MOVING COMPANY. Find another mover. Bait and switch pricing, terrible business practices, one sided contract that only protects them, excessive damage and destruction of furniture, I can go on and on. I had to sue them in small claims court in order to get them to be held accountable for all of the over charges and damages they caused. AVOID AT ALL COSTS! You have been warned..

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10 october 2017, 17:39

The team at Smooth Move and Delivery could nothave been more professional, efficient and courteous.  From start to finish, Evan was responsive and thorough.  This company made everything easy from the estimate to the follow through of the move.  The team of movers was prompt and took great care of my items.  They were able to get me moved in with no hassle and extremely quickly. Even with the small hiccup that my building's elevator was out of service, they were completely gracious about doing the move as a three story walk up even though it was a last minute change.Evan and his team were a pleasure to work with and I would recommend their services without reservation.  Should I require services again. I would not hesitate to employ them again.Easily a 5 star review.

review from yelp.com

10 october 2017, 17:39

My moving experience with Smooth Move & Delivery was perfect. Going into the move the owner was super communicative- responded to my calls & texts very quickly, gave us great detail in the quote and was very professional. On moving day, the movers showed up early, were so personable and professional and were very careful with all of our possessions. Highly recommend.

review from yelp.com

10 october 2017, 17:39

Fantastic experience.  The team was thoughtful, fast, and customer service oriented.  Everyone sought to please.  On time, no damage, and everything placed properly.

review from yelp.com

10 october 2017, 17:39

SMD just completed our move from downtown Stamford to a house in town and they did a great job. Evan also was very professional and prompt in initially coming over to give an in person quote. His crew showed up right on time and were well organized and efficient. I highly recommend using these guys for your next move.

review from yelp.com