Sega Transport

10 october 2017, 17:38

I would have given NO stars if possible for my June 2017 move!!!!!There are several reasons for why we were very dissatisfied with the services provided by Sega Transportation, please see below:-  They were very unorganized and had no clear process for keeping an accurate account of inventory picked up or delivered.-  They displayed no true regard for handling of items (many of the boxes labeled "fragile" arrived crushed).-  They were not properly equipped with shoe coverings, and when asked if they could remove their dirty shoes before going upstairs on the brand new carpet, they told me "no", so my 15 year old was left at the landing of the stairs, did their job and grabbed the boxes they handed to him and placed in a common area.-   I had to ask them to be careful not to scrape the walls with the boxes, as one of the movers was trying to force a box which was positioned long way on the dolly thru an archway.-  Shattered my 50" Samsung Smart tv.-  Chipped the accent chair leg in three separate areas.-  Broke my 14k ladle belonging to a punch bowl set, which was a family heirloom passed onto me by my grandmother; this is irreplaceable.-  Contacted Sega the day my delivery was made in GA to immediately initiate a claim for my damaged goods, only to be told by Amy that she did not have my paperwork and that I would need to call back in two weeks, as by then the driver would be back from making a delivery in TX.-  Left four (4) voicemails to inform Sega that my electronics bin was also missing, with no return phone call.  Called again yesterday and was told, "didn't you call here already and I told you, you have to wait for the driver to return"?  I explained yes, but that was to initiate a claim on damaged items not missing ones.-  Amy advised that she could not promise to return my call once the driver returned, and if she didn't, I should call them.I am a military brat, therefore accustomed to moving, but I must say this has been the worst move I've experienced!  The movers clearly lacked professional training and know how (probably no fault of theirs, but definitely the company's), and didn't seem to think highly or have much regard for our things.

review from yelp.com

10 october 2017, 17:38

NYC to NOLA, If I were able to leave zero stars, I would. THIS COMPANY IS A SCAM. We used "Long Distance Movers" who fronted for these guys and used them to pick up our things. They promised us that it is "Federally required" to deliver your goods in 21 business days, but that is not going to happen. Our items have been "scheduled to ship out" 3 times now but none of those events happened. We have tried to contact the office but Khalid is always out of office, and he has BLOCKED our numbers. DO NOT USE THESE PEOPLE. THEY ARE LIARS AND CON-ARTISTS.

review from yelp.com

10 october 2017, 17:38

Zero stars.  Don't bother.  They lie.  They arrived 2 days late for pick-up moving NJ to FL.  They promised to store our stuff in FL, but indeed took it back to NY.  So, when we needed it in FL we had to wait a week for it to get there.  They give you the total run-around for claims.  If I EVER move long distance again I would only use a reputable company like Bekins, Mayflower, etc.  There was no savings using them.  The quote was significantly higher than the quote.  Last but not least...  The truck arrives at the new house & the workman are not employees, they found the job on craigslist the day before.  The driver dumped the container & left us with workman.  We did tip them very well, they were a godsend.

review from yelp.com

10 october 2017, 17:38

The Worst Company ever. I cosign all of the other ZERO star reviews on this company but refuse to go into details because it's a waste of my time and yours. Do not consider this company. New York to California, they took over 40-something days to deliver and were over 21 days late.Save your time and money. Look elsewhere. They are liars and should not be in business. Don't do business with anyone who does business with them.

review from yelp.com

10 october 2017, 17:38

Worst company ever.  Mixture of dishonesty and incompetence I have rarely seen.  Stay away at all costs. Fraudulent  they have picked up my son s furniture in New York 2 weeks ago. Still no trucks and no schedule.  They did find a way to ask for extra 600 dollars the minute they showed up.  They were hired by Wepackmoving moving company which is another company to avoid at all costs. They took 2650 dollars then disappeared on me. Buyer beware.  Those two companies should be out of business.  I am not sure they should not be in jail

review from yelp.com