9 reviews
  • Serving: New York and surrounding area
  • Phone: (212) 879-6683
  • Site: imperialmovers.com
  • Address: 83 Washington Pl, New York, NY 10011
moving cost calculator

Imperial Moving & Storage

This is my company


We were founded on the principle that people need to feel they can trust their relocation company. Moving is one of the most nerve-racking experiences there is. The apartment hunting, the expense, the packing, the moving, and all the small and large details that make up the relocation experience are usually enough to stress anybody out. What Imperial Moving and Storage wants is to make the relocation experience as simple as possible.Here is how we do it:Imperial Moving and Storage's employees excel in their understanding of customer service and are determined to ensure the satisfaction of our customers with a 94% on customer satisfaction on management professionalism and courtesy. We have an A rating with the Better Business Bureau. We have achieved top scores with Citysearch and have obtained many excellent reviews on Yelp.


Established in 2005. Imperial Moving and Storage was created with the concept that New York City residents needs a moving company which has a more personal touch when when it comes to customer service. From our sales team to our carpenters, Imperial Moving will work one on one with all our clients to ensure a safe moving experience.

Imperial Moving & Storage rates

Moving is always a complicated logistic task. Also, financial scheduling can be an even a greater challenge depending on the moving distance and total weight and volume of client’s belongings. Using our moving cost calculator will give you the general idea about the cost of your move to let you be prepared financially.

Free online moving quote calculator is light and easy-to-use, not requiring any specific knowledge from you. Everything you need is to specify the total size of your belongings, starting and ending points of your move, using additional services like packing/unpacking, etc. and send the request. Considering all the data you entered we make the accurate and precise calculation of the cost and delivering time and will provide you the results in 5 minutes. You can see information about other local and long distance moving companies in New York in our catalog.

Reviews of Imperial Moving & Storage

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25 july 2019, 17:37

DO NOT USE THESE MOVERS. THEY ARE SCAMMERS WHO WILL STEAL YOUR MONEY! I wish I could give them negative stars. Here's what happened: I got an initial quote from a guy named Daniel for $960 for my pack and move from NYC to CT. He told me via email that it was a FLAT RATE which included everything. I confirmed this with him several times. I also called and told them I had some items to be discarded and confirmed the small extra cost for that.

Flash forward to my move day, the movers come and are pissed they have to pack the apartment and dispose of those items because no one told them about that. Umm.... what? We didn't even have that much stuff and had packed most of our clothes already. When the move is finished, it's after the office is closed and the foreman tells me my TOTAL IS OVER $2700. The guys refuse to leave until I pay them that amount and I had a 2 month old baby so I needed these big scary dudes to leave. They told me we could call and "get a refund." Ok sure.

So I end up speaking with some horrible guy named Roy in their complaints department who offers me a $200 refund after accusing me several times of having "more stuff" which I certainly did not. What a joke. Eventually after numerous complaints to them and the BBB I get that offer raised to $600, but then he stops responding to my emails. They owe me over $1500 and refuse to even come close to that number.

I understand Daniel's quote was wrong from the beginning, but that is their problem, not mine. I am going to continue to fight this until I get my money back, because scamming a young family with a baby is effed up and we really need that money.

13 march 2019, 23:24

Worst move EVER.


Estimate - Charged me $1000 over the quote, NEVER got an invoice detailing why. Called customer service 6 before getting a call back.

Move - Movers FORGOT MY STUFF at my old place. Was not reimbursed for finishing the move myself even though that's what they TOLD me to do. They wanted me to sign something saying I would not write a bad review if I wanted the reimbursement. Of course they didn't tell me that when they told me to do it, only when I sent them the invoice to get my money back. The letter they sent actually said that taking the money meant I was satisfied with my move. WHAT?!?!? So you forget my stuff, don't call me back, I have to hire other people to finish, go out of my way and back to my old apt to supervise the 2nd move and you think I am going to say I was satisfied and not write bad reviews for $200?!?!?!? BAHAHAHAHAHA. When I told him that was unethical they didn't even bother to reply...

Packing - The packers don't close any open containers so be ready for your lotions, oils, soaps, and anything else that can leak to leak. They just throw them in a box. They don't even bother to stand them up straight. Since they sell you the packing materials they over wrap EVERYTHING and boxes are half full. They broke the edge of my big mirror. Guess they hoped I wouldn't notice and I had a brand new switchblade go missing...

Movers - They were pleasant enough but they ate the snacks I had laying around the house and drank about 6 cans of coke from my fridge without asking. They used the bathroom and left streaks on the toilet. Luckily I was moving out so I didn't care but I didn't let them use the bathroom in my new place.

Save yourself some agony and use anybody else

28 january 2019, 11:03

Horrible experience.

I called Russel (the imperial account manager/salesman) and he talked a big game and gave me a quote that he said was the top of the line I will be paying. After all was moved and done I ended up paying 40% more. This is for a 1 bedroom apartment, where I had plastic bins all packed, and the new place was less that 10 minute drive.

The movers took their sweet time loading the truck. I know this, as I used to work as a mover, and I know that loading plastic bins into the truck should not take 50 mins per batch, for them however it took exactly this much.

Every time that would load stuff and bring it down to the truck, the 3 of them would not be back up for 40 - 50 minutes. Again, I know how long this takes, and this was just them dragging the time out.

Russel basically lied to me, He asked me about every furniture piece, and how many boxes I had, which I did tell him, there was an extra 5 plastic bins than I originally said, but everything else was exactly as I said to him over the phone. This was also confirmed by the movers when they showed up, as they had everything written down. The estimate ceiling he gave me was 5 hours, by the end of it all they took 7.5 hours. Just the 10 minute drive took them close to an hour.

Basically, just don't bother with this company, and definitely don't trust anything Russel or any other salesman from that company tell you

10 october 2017, 17:39

Maya was incredibly helpful putting options together for a last minute move.  My boyfriend and I had a gap between apartments and Maya took the time to review and price out our options.  Working with Maya saved us hundreds of dollars compared to what other NYC movers were quoting.Highly recommended!

review from yelp.com

10 october 2017, 17:39

Wonderful people, very prompt, clean, and honest. Everything was upfront and nothing was hidden. I would recommend this company to anyone anytime.

review from yelp.com