Global 1 Movers

10 october 2017, 17:40

DO NOT USE THIS COMPANY!!!Hired them a month prior to moving Dianna called the day before the move to change price and couldn't even get story correct on why she was changing price she did apologize only to go on and on about her horrible day and her stalker on social media leave the drama in the ghetto where you belong. Unprofessional, disorganized, takes no accountability for their mistakes. I would give zero stars if page allowed for it

review from yelp.com

10 october 2017, 17:40

1 star review for a 1 star operation. Estimate was HUNDREDS less than what they wanted to charge in the end, and the move was 45 miles. Truck was an hour late getting to location. Worst operation I've ever seen and wouldn't recommend them to my worst enemy. AVOID LIKE THE PLAGUE!!! The 5 star review on here is clearly posted by one of their own. The negatives are here for a reason. Run the other way folks.

review from yelp.com

10 october 2017, 17:40

This move was a nightmare. Dianne is probably one of the worst customer service person I have encountered in my life. 1) A week before my actual move (Saturday), I had requested for a later time since my building in NYC did allow the freight elevator to be used before noon. Dianne immediately told me call me on Monday. I did and Eric confirmed a later time and sent me a new invoice with the later time.2) On the day of the move, the movers call me at 8:30am and tell me that they are 15 minutes away. I inform them of the later time and send them a picture of my invoice as well. They refuse to come back at a later time. I ask them to hold while I speak to Dianne3) I call Diane and before I am even finished completing my sentence she tells me she will call me back4) I wait 15 minutes and she does not call me back so I call her. While I am on the phone, the movers tell me they are inside my apartment - I am not in my apartment and my roommate had let them in. I request them to leave - they refuse5) I ask Dianne to tell the movers to LEAVE my apartment (understand that I am very frustrated at this point since I am not in that apartment). She, instead started tell me how they don't work on Saturdays, the movers are NOT going to leave (something about NYC tolls), and that I should hire another service. Their Yelp page clearly states that they work over the weekends, I was never informed of Saturday not being a working day and I had already paid my deposit 3 weeks ago for Saturday.6) In the end, my apartment management made an exception and let me use the freight elevator before time so I facetimed the movers and instructed them to bring my stuff. This was extremely inconvenient and I would have much rather preferred to be at the location to observe how long it took them to pack and when the left NJ 7) Two men show up - one of them is in charge of just driving the truck around the block so that it doesn't get towed. Therefore, the entire move is handled by one man - Justin who was nice enough.8) After the move is done - he starts showing me all the additional paperwork that I had NEVER seen before. It stated things like there would be an extra charge for moving it more than 50m within the building, tape and plastic.9) I end up paying much more than what was in the invoice but at this point I just wanted this nightmare to be over even if it meant losing money.This was my first move without the help of my parents and I was moving into NYC for the first time. Thanks to Global 1 Movers, I'll always remember my first independent move as a disastrous one.

review from yelp.com

10 october 2017, 17:40

DO NOT USE THIS SERVICE!!!! My family and I hired this company to move my parents from LI to Florida, not only did the truck take longer then what was promised to arrive but when it did we discovered that so many of our belongings and furniture were broken/damaged. My fathers $2,000 TV was broken. Our large sectional leather couch was ripped on the corners and support beams cracked. My mothers beautiful formal dining room set needs to get sent out to be repaired because all the corners are chipped it looks like the movers dragged the table all over the place. I am in shock about what an awful job this company had done and now have no choice but to fill out a claim form and bring them to court for the excessive damage done to all of our belongings. Please do yourself a favor and look elsewhere.

review from yelp.com

10 october 2017, 17:40

after calling 25 moving companies to find the best rate I landed on global movers. Dianne who has been a complete pleasure to work with really helped me along the way, thank you so much global movers.

review from yelp.com