Around the Clock Moving Services

10 october 2017, 17:38

The team showed up on time and were very professional.  My mom is moving to Florida which makes the process more complex because of the intermediary carrier.  The foreman Pedro, patiently explained the process to my mom for the additional fees due to the size of the containers rather than boxes.  Overall we were very satisfied the service.  I will update when her belongings arrive at their final destination.  Great job

review from yelp.com

10 october 2017, 17:38

I wish I could give a -10 review. They arrived almost 2 hours late on moving day. Joe originally quoted me $3200 and when he got to our place he said it was going to be $8000 instead. Obviously, I said no way and then he said $5000 and we both signed off on it. Midway through the move, Joe said, "you have so much stuff I have to charge you another $400." WHAT?! No way and we told them to take our stuff off the truck so unwillingly they continued. I reminded them SEVERAL times to remember to take our bikes and of course at the end of the move they forgot.We never got any calls or had any calls returned when we tried to get an ETA on when our things were arriving. Finally we get a call from the driver and he says he will be there on Monday, no call no show, then he said Tuesday - same thing. Finally on Thursday the driver arrives. Before the driver unloaded anything they said I had to pay in full and in cash. Meanwhile they forgot to get our bikes so I called Adam and said I will pay $1500 now and when I receive my bikes, I will pay you the other $500 and he said, "no. If you don't pay in full, we will not unload the truck and will take everything back to storage. Take my word that we will pick up your bikes and it will be on the next truck out." Guess what??? We had to pay in full but they NEVER went back to pick up our bikes. AROUND THE CLOCK IS A LYING PIECE OF SHIT COMPANY. I WOULD NEVER USE THEM AGAIN. Best part of it all, every time I get a hold of Adam.. he's in the hospital or having surgery but to trust him and everything will be taken care of. Also, I was told that Joe got fired and that's why he hasn't answered any of my calls.Upon completion of my move, my 46" TV miraculously disappeared (even the driver said there were only 2 tv's loaded onto the truck), my mattress was ripped, they destroyed my lamp - they just threw the lamp shade and the stand in a box with no wrapping and broke the sofa legs.Also, the driver and the worker who were unloading the truck said to me "buy us some pizza because we are starving" excuse me?!Take your money and go somewhere else. This is the worst company ever.

review from yelp.com

10 october 2017, 17:38

As others say here, do not work with them.  They are currently telling me they are no longer in operation falsely to avoid paying insurance checks.They quoted $1800 for a move then came and demanded $3500 once things were on the truck.  Some things didn't arrive, others were completely destroyed.  Fragile boxes were thrown around and slammed like footballs.  Pickup drivers showed up over 5 hours late.The driver showed up to deliver at 9pm on a Sunday.  When I said it was too late and we could work in the morning, he refused and said he would keep my stuff.  Note I wasn't told when he was coming until Saturday afternoon and I was told Sunday between 10am and 1pm.I work in trucking, so followed up on them using industry tools.  They have since changed their operating authority, but their old USDOT # had 2 driver incidents listed since February according to saferwatch.com, the Department of Transportation public records website.  All of the pictures above above alcohol training are likely due to ordered classes not being proactive.They agreed to pay me a small amount of insurance, but have yet to show me any documentation to justify it.  They will only say an amount.  They said it would be cut 8/31, but it still has not arrived.  When I called they said they weren't paying because they are out of business.  I had a friend call and ask for a moving quote 10 minutes later and she was happily given one, so they are still in operation.

review from yelp.com

10 october 2017, 17:38

Well I'm back to repost my horrible I took it down because the company said they would reimburse me for all my destroyed and stolen property but that was a month ago and our check was supposed to be received about a month ago. Once again this company has shown its incompetence and lack of care for customers. This was the worst experience ever. To start off we were quoted $1,000 for a move with packing included according to their well-trained employee. We asked several times if the price was correct because it seemed really low. He said it was so we hired the company. When the move date came the movers said they broke down and rescheduled for next day. When they finally arrived they were totally unprepared. The truck was too small for our size house. We told them it was a five bedroom but the head mover said his boss changed it and said it was 3 bedrooms. They also had no idea they had to pack either. They called the boss and our quoted price quickly jumped up to $7500 because their employee didn't do his job right. These sorry jerks didn't even have enough boxes for the move I had to go buy some more. So once the truck was loaded we realized there was a lot left behind since they didn't have enough truck space. On the invoice it clearly said 5 bedrooms but some jerk took the liberty to downgrade our home. It wasn't until the next day we were able to speak to someone. They were unsympathetic to our issues and asked for another won to come back out at this point I was stuck and had to get my stuff moved which they knew and took full advantage of. So they come back out and once again move some of our stuff because they said we reached our weight limit keep in mind no weight limit was ever established due to the incompetence of these shady employees. Back and forth we went speaking with the owner and some rude asshole named Adam trying to figure out why they are so shady in the meanwhile I believe this is how my Xbox one was stolen by one of the movers because I wasn't able to keep my eyes on them instead I have to talk on the phone with the company. I think all the company's actions were premeditated. When we arrived at our destination nobody in this shady company could give us a arrival date for our stuff. Then we get a call saying the truck broke down again in Indiana. Once it finally arrives we are told the remaining balance had to be paid before they unloaded our stuff. So I have to pay before I can make sure all my stuff arrived which it didn't. Even after we paid the movers we still had to wait an hour before they could unload because they were unprepared and had to hire movers off Craigslist how shady. The unload took all day the Craigslist help abandoned him after all was off the truck so he was stuck assembling our furniture. Oh wait we were stuck assembling too. After we played for them to do it. This was the most SHADY UNPROFESSIONAL company I've ever had to deal with. Even now I was asked to take my review down and they would reimburse me for loss but I haven't seen a dime. I hope all who read this take it seriously and hire another, more efficient and professional moving company. I gave them one star only because I can't give no stars or give them -5 stars which is what they deserve. Luckily for me I'm a well decorated veteran and I'm gonna use this status to contact my congressman and whoever else I can to be reimbursed the full entitlement of my belongings. Good luck I hope you heed my warning

review from yelp.com

10 october 2017, 17:38

Around The Clock dealt dishonestly with me by providing a low-ball estimate, then baiting and switching to a higher price, claiming I had "more stuff" than initially stated. I was very explicit in conveying what my belongings were and the size/weight of these items. When I explained to the sales rep that to convert from cu in to cu ft, I divided by 12x12x12, he said, "I've never heard of that before," and handled the situation very poorly. I wouldn't doubt they "plant" positive reviews on Yelp, based on their negative feedback on Movers dot com.

review from yelp.com