Always Reliable Movers

10 october 2017, 17:38

I used Always Reliable Movers in July of 2014 for a very big move, 2 miles away. Matthew was very attentive and communicative, the price was great and the service could not have been better. I believe 4 guys showed up to work with a truck and a van, (when I had only been told it would be 3 guys and a van) they took apart furniture and put it back together in my new place. all in all, the move took 16 HOURS... these guys were really patient and respectful and careful every minute of it. I am now looking to use them again for a similarly big move, 200 miles away. I hope it all works out with timing and equipment to be able to work with Always Reliable Movers again.

review from yelp.com

10 october 2017, 17:38

Matthew was very personable and reliable. I liked his simple, straight forward approach.They showed up on time, and moved everything without any damage.I would definitely recommend them to my friends.His rates are fair, and by the hour.

review from yelp.com

10 october 2017, 17:38

Run for your life!!!!!!Always Reliable Movers purported themselves to be a legit moving company that was licensed, in speaking with Matthew it was the most pleasant conversation i have ever had with a services company.  He agreed to show up with a 3 man team himself being a member of that team, unfortunately 3   very unkempt individuals arrived, only one of whom  could speak functioning english. I asked which one was Matthew and the english speaker of the group grunted that he was not here today. I felt slightly uncomfortable about this, however as I was soon to discover this was the least of my nightmares. 8 Hours later I have a broken office desk, i was told by the head wrangler and I quote .... "that my furniture was shitty and this is why it was broke"  end quote..... then much to my terror I discovered that my Samsung UHD 4K 3D  TV had a broken bezel. I texted Matthew and was given the run around. I furnished him with pictures and expressed my displeasure with his overtly rude foreman named Pete along with an at length conversation about his filthy mouth and extreme lack of customer service skills and self awareness. I also pointed out to him that as a small business owner i understand employee issues, and was therefore hesitant to post a review as it would inevitably  be negative. I contacted him again on Sunday to explain to him that the TV base was cracked and that the assessment of the damages per samsung for the piece was 650. I very plainly stated to him that either he pay for the damages or I would leave a review outlining the horrible customer service I received. He replied that i was blackmailing him ... this was news to me, and additionally that he isn't responsible for damages after 3 days etc etc. My humble advice is to scroll through Yelp close your eyes and click the name of any moving services other than Always not reliable Movers. Im following my complaint up with Paypal, the Better Business Bureau, and The New York Department of Transportation, I will also seek a remedy in court. After doing a search on dos.ny.gov/corps/bus_ent… I couldn't locate a company by this name. After contacting The New York Department of Transportation at (800) 786-5368 this company is neither in their database neither are they licensed which means no coverage for your merchandise. Additionally the dropbox link to the damages can be found here see for yourself tinyurl.com/alwaysreliab…Im not one to complain but whats wrong is wrong , and as a human being he should be willing to make restitution for the damages caused by his poorly equipped staff.Moving is stressful enough as it is, you don't need people breaking your items, I suppose you get what you pay for, if I can save one hard working person from experiencing what I went through, then my mission is accomplished. I wish I had followed this guide at this website dot.ny.gov/divisions/ope…, it would seem obvious, perhaps it will help you. Im disgusted, and you will be also, if you hire this crew.

review from yelp.com

10 october 2017, 17:38

These guys were great. Came on time, were polite and super careful with my things. Someone else was moving into the same building, with another company, and I was really glad I hired them to do the job: they were more efficient than average at both taking care of everything and moving things quickly. I didn't know this, but apparently not every company bothers to take care of your stuff so they don't break/get dirty during the moving process. Would definitely go with them in the future.

review from yelp.com

10 october 2017, 17:38

I wrote a review a while ago, but figured I'd do an update with my latest move. I hired Always Reliable Movers for my very unexpected (long story) move from Brooklyn to New Jersey. They arrived on time, moved my stuff very quickly, and packed the truck so well I'm sure I could've actually gotten a much smaller one. Matthew, who was able to accompany for my original move, had another move scheduled for that day so he was unable to supervise but sent two men who did a great job and touched base with me several times throughout the day to make sure everything was ok. Honestly, the move was without incident, which in and of itself is great to be able to say. Nothing was damaged, everything was done in a timely fashion, and at the end of the day it made what would otherwise be a stressful situation, not so bad.I'm hoping to stay put this time, but if for some reason I find myself moving in the near future I'll reach out to Matthew and his guys again for sure.

review from yelp.com