A-Z Moving

10 october 2017, 17:39

Absolutely horrendous. First of all they arrived an hour and a half late without originally warning me they would be late at all. When I attempted to call and ask what was going on no one answered -- not once the five times I tried. It seems the only time they did pick up was when I called to schedule the service. When they did arrive they were extremely unwilling to work. We had to take down most of our stuff and pack it into the van because they were just standing around. Not to mention their fear of carrying anything over 5 lbs. A UHAUL and no moving service would have been more efficient. We then took a cab to meet them at the new apartment (only 5 blocks away mind you) and they weren't there when we arrived despite getting a substantial head start. I called the mover's number and he told me that they had gotten lost. Highly unlikely. When they finally did arrive the same laziness continued. If we hadn't moved 80% of our stuff this would have taken 10 hours. Overall it was extremely evident that this company is paid by the hour and that customer service is in no way a priority. I would never use this company again and recommend it to absolutely no one.

review from yelp.com

10 october 2017, 17:39

All I can say is wow... the company had the audacity to send me this, all because I wrote an honest yelp review of my experience with them. Most owners would try to rectify the situation instead of harassing a customer. His grammar is almost as bad as the terrible service his company provides.Kevin K. has sent you a message on Yelp:Please stay away from our company with your harassment. Don't kill us with your stupidism. "We were very clear on a phone with our charges. We explained you that 3 men for the first 2 hours the rate is $324. Each additional hour is $108 or each extra 30 minutes is $54. You knew about that. Don't try to be smart enough and to cheat us and the publicity with your false statement. Do you want us to charge you for 6 or 7 hours of job only $324??? Really?Please realize that you are cheap. The movers did the great job for you at the highest level. But you tried to be smart and didn't want to pay them the amount in full based on the hourly rate. We gave you initially hourly rate but not flat rate. Minimum charge can not be a flat rate. Please don't be stupid and realize it. Remember what was told you on a phone. Now you keep harassing us with your measarable messages. We can sue you for your false and fraudulent statement if keep doing that. It's such a pity to have a such dishonest customer like you."

review from yelp.com

10 october 2017, 17:39

He's name is not Kavin. He's real name is Ura. My best suggestion to all New Yorkers please do not use this Guys

review from yelp.com

10 october 2017, 17:39

No stars. This company provided one of the worst moving services, in terms of the amount of time they took, the movers' capability, and their response to customer service complaints. Their men were unable to communicate with me in basic English, they arrived late, and BROKE my expensive, antique home office desk. I called back every few days after the services were rendered, to claim a reimbursement for the broken desk and other damaged pieces, and to this day (nearly one year later), I am still fighting for the reimbursement. STAY AWAY!!

review from yelp.com

10 october 2017, 17:39

The Worst Ever!!!! DO NOT use these people. They are professional alright...PROFESSIONAL SCAM ARTISTS!! I wish I had read Yelp reviews before I ever hired them. They never came to assess the move. They brought a truck too small for the job. The lead mover went psycho during the move and threatened to leave after 3 hours of loading the truck. DASTAN lied about them being able to take credit cards, but then at 5pm on a Saturday all they wanted was cash. After they insisted we pay before offloading, they claimed they needed to take a break to eat and then they NEVER RETURNED!!!! All our stuff was left on the front lawn and some stuff in the second truck WE had to rent for the move. When we called to find out where they were, they hung up on us and stopped taking our calls. I would break my back moving my stuff before I would ever hire these CROOKS again.

review from yelp.com