Brianandhisvan & Trucks / Moving & Junk Removal Service

10 october 2017, 17:38

The time estimate was exact, and the communication with Brian was great. He responds to texts right away.The 3 guys that Brian sent over to move my furniture and 22 big boxes were professional, friendly/personable, trustworthy and strong men! I recommend this company for a cheap and reliable service.  Thanks Brian!

review from yelp.com

10 october 2017, 17:38

So. Definitely five stars for several reasons: (1) I asked that my junk be removed and they did it. The desk I wanted thrown away wouldn't fit through the door and they had to take it apart. Lots of struggling. I'm really sorry about that, but I'm super grateful. They handled it very well. Thank you so much!(2) I asked that I have my boxes moved to another location and they did that as well. No complaints, really fast.(3) When I contacted Brian, even during the day of my move he responded super quickly.(4) Cheap afMission accomplished with little effort on my part so definitely 5 stars.There could be some improvement with communication, though. The response was super fast which was awesome, but was lacking a little on clarity. (1) For example, I didn't know it would be an issue to pay with a card or that I should have let Brian know in advance that that's how I wanted to pay. Most small businesses have some kind of thing set up where you can pay through their website or with Pay Pal or some other secure cash app. So it would have been great to know that up front.(2) One of the guys showed up 2 hours early? That's amazing. It's great that he was so dedicated, but I was still cleaning my apartment and about to take a shower when he showed up. I scheduled 1 pm so that my new landlord would be there to open the door at the new place. We would have had to wait 2 hours for him to open up, which would have sucked. I understand you guys wanna get things done, but sometimes people specify a time for a reason. It would be nice to adhere to that time or at least given notice if it's going to be different.(3) All confirmation was on my end. I had to check to make sure everything was fine before the day of. That's not a problem, I'm just used to businesses sending out a text or email or something to make sure they have the correct information and appointment time.(4) A break down of how y'all like to be tipped would be nice.Still 5 starts though. Just need a little improvement.Also, Brian, if you're reading this please apologize to your coworkers for me. My landlord made some racist ass comments more than once to them. They laughed it off, but I'm super sorry. I swear I didn't know he was like that. I'm very embarrassed and kind of angry about it. My apologies.

review from yelp.com

10 october 2017, 17:38

Needed a huge dresser removed from my apartment. Brian responded to my quote request within minutes, gave me a great price, and honored it. He was EXTREMELY transparent with his schedule the day of and had a great attitude throughout. Would 100% work with again.

review from yelp.com

10 october 2017, 17:38

Wow, requested a quote and within five minutes, I received a response from Brian! I'm not even exaggerating! I see why the ratings are so high! Brian sent Steven, who was very knowledgeable. I was inquiring about a new AC installation. Steven was able to answer all questions, even sending me pics of how he can put it. He worked with no inconvenience to me.Anyways, Steven did an awesome job; I would definitely recommend his services to everyone! His prices are better, and more reasonable, than everyone else who I contacted via Yelp! Thank you!

review from yelp.com

10 october 2017, 17:38

Excellent service - Contacted him yesterday and furniture was picked up and delivered within 24 hours.  Highly recommended and will be using his services for our next move.

review from yelp.com