Windy City Movers

04 october 2022, 11:13

Windy city movers doesn't even deserve 1 star. I scheduled a move 3 months ago, and even got a reminder for my upcoming move the day before I moved in. On the day I was supposed to move, the movers were a no-show. I called the owner, and he said I wasn't on the schedule, but I had 4 emails of proof of confirmation of the move, confirmation of booking, the moving estimate and a reminder of the move the day before. I even forwarded this to the moving company. The owner Ed lied to me and was extremely rude and unprofessional. He told me that he would call me back with an update on how to fix all of this but NEVER CALLED ME BACK. I had to scramble last minute to find a new moving company and change all of my elevator reservations. I had a family member even drive to the office and speak with the receptionist and she said I was on the schedule in their system, but they messed up and never wrote me down in their physical book. This whole situation was absolutely ridiculous and no accountability was taken. Please never move with this company. I've been letting everyone I know how terrible they are and to never book a move with them.

07 april 2022, 18:09

During our move they charged us an extra $150 to move a heavy bookshelf. They broke the bookshelf and refused to cover. It. Told me there was nothing they could do for me.

There are a lot of movers in Chicago. I would suggest you go with someone else.

07 september 2019, 11:05

Do NOT use Windy City Movers. We paid them nearly 1k in July for a 5 hour move. They broke two light covers in our new building hallway. Our neighbor’s Timberland boots were taken (it’s a three flat so they were under a bench outside his door). One of our boxes never made it to our new places that had our Alexa in it. We, and our neighbor, called the company regarding the boots (we didn’t even mention the missing box because we just wanted our neighbor taken care of) multiple times, and the manager said since we had “no proof” he couldn’t help us. We had to pay our neighbor $150 to replace the boots. Do not do business with this company if you care about your belongings and your wallet.

10 october 2017, 17:40

Great experience using Windy City moves. From scheduling my move, to getting a confirmation phone call, and then an update from the movers as to when they arrived - 5 stars to these guys. They were awesome and will be using them again.

review from yelp.com

10 october 2017, 17:40

From start to finish the move and storage process was easy and professional. They even gave us helpful tips for packing. I'd use Windy City Movers again and recommend their service to anyone.

review from yelp.com