The Professionals Moving Specialists

10 october 2017, 17:40

The best moving company in Chicago!  The 4 man crew arrived on time for a move from the city to the suburbs!  They transported everything down 3 flights of stairs without damaging anything!  The estimate they gave was accurate, the rate was reasonable, nothing was damaged and everything was moved to the correct room.I highly recommend these guys for your next move!  You will not regret it!

review from yelp.com

10 october 2017, 17:40

I am giving The Professionals, Inc. a rating of three.  I recently hired a team of 4 for 4.5 hours.  I was very excited they could come earlier than the scheduled time but unfortunately they came 30 minutes sooner, without calling me.  My largest disappointment was that I busted a guy standing on my antique chair rather than them finding a step-stool.  They team did not come with booties for the house, and if I was not there to keep them moving quickly it would have taken very long.  For at least an hour of the move it was only me and one of the guys taking boxes down in the storage unit we had.  One piece of furniture was broken and I think they might have thrown the piece of wood out.  I would not hire them again as I do not think they were as professional as they should have been.They complained about amount of items in the storage unit since I did not list every single item in inventory.  I told him I told the rep we have misc items.  They tried using a bunch of tape on everything.  It was cheap tape so they literallly had to use an entire role on just a few small boxes.

review from yelp.com

10 october 2017, 17:40

I had short notice that I had to move out, and this company was the only one who got back to me in time, so i booked with them, even though it was WAY more than i've ever paid for a one bedroom move. (to move six blocks in lakeview, i paid half what it has cost me to move cross country.)i was specific when i said i was only going six blocks and i didn't want them to wrap much except the sofa and tv and mattress. he said i'll wrap a few more pieces, it will be quicker for us, but i'll just charge you for those. i said okay, great. they wrapped almost everything and used more tape than necessary, to upcharge the service. they complained about the long hallways and slow elevators the whole time, but at least there were elevators! i paid hundreds of dollars for you to move my stuff, and the main guy's attitude was so sour i was tempted not to tip them anything. but i'm not a horrible human. anyway, i for some reason had to pay $80 for the truck and gas, $60 for the plastic wrap when i was told he'd charge me half that, and when i brought that up he wouldn't budge, $15 for tape, and hundreds upon hundreds for the six block move with freight elevators. i will not use the professionals again. sorry guys, but you're not worth it nor are you that professional.

review from yelp.com

10 october 2017, 17:40

We didn't notice right away that there were significant dents and scrapes to several pieces of recently purchased furniture. Regardless of who you choose, be sure to read the fine print about claims, and double check every bit of furniture for damage before they leave. Don't let them rush you. EDIT: To their credit, I got a request for resolution from the owner. I'm not following up because this was for a move from two years ago. But heck, have a star.

review from yelp.com

10 october 2017, 17:40

I was very pleased with the 2 crews that moved us out and then back in while we had flooring repairs done.  Both crews beat the estimated time and were very careful with our building doorways and hallways.  We paid less than the written estimate which is always nice.  They helped unwrap  and unpack the boxes and took all the trash and boxes out when we moved back in. It was so nice not to be surrounded by boxes and packing materials.  Kudos to the crew Marco, Leo and Jose.  They were able to book the move with short notice and were on time and worked very efficiently.  I took off one star for the inconvenience of not being able to use personal checks or credit cards. Both times, I had to run to the bank in the middle of the move to get cash to pay them. In 2016, I would assume a large company would be able to take credit cards.  While I realize the cost for processing large credit card transactions can be high, I think it would be better business to allow the customer the option to pay for the convenience. The crew, however, gets 5 stars.UPDATE:  I was in such a hurry to review them, I hadn't fully examined my furniture they moved. My brand new west elm furniture in my guest room was scratched in multiple places. My living room chair is now broke and several other pieces were scratched including the metal pieces on the glass/metal desk. I didn't get the more expensive "insurance" on this move because they did such a good job the last time I used them when I bought the better "insurance".   Lesson learned. The crew knows if you paid for the better insurance and they treat your items accordingly.

review from yelp.com