The Apartment Specialist

22 february 2019, 15:15

We ended up with dings and scratches on our furniture and on our walls after this terrible experience. We paid $80 as tips to these guys (for their service) on top of the $500 we spent on their delivery even after we showed them the dings they caused to our furniture, hoping for a resolution to the damages caused. They didn't use blankets to cover the beds and other furniture after unloading even as we pointed this out. Multiple calls and emails later, nothing has happened after 5 months. I wouldn't recommend them, unless you want your furniture in a damaged state after the move!

10 october 2017, 17:40

Great experience from start to finish. Starting from the initial call with Mike, to the actual completion of the job. Everything was flawless. The team of 4, Dex, Geo, Dominic and Jeff. All quick, efficient and PROFESSIONAL. All had great communication with me, and had patience, even if the job took 6 hours. I can't say enough. This company and these men have exceeded my expectations. Looking for movers? No need to look further. This is a reliable and trustworthy company.

review from yelp.com

10 october 2017, 17:40

You get what you pay for! I called several large companies that quoted me prices to move our stuff that I just couldn't afford after buying our home. I called this company and spoke with Mike. He seemed comfortable with all the large, heavy, oversized items, large quantity of boxes and household items. He quoted me a price that I couldn't refuse!Three men (a young man who seemed to be Mike's nephew, another very young man and his father- WOW the bickering!!) brought two trucks. They weren't comfortable with the oversized items. They disassembled a screen door closer that they lost the pieces for, and shoved some random screws in insisting, "This is how it was!!" They assumed we didn't speak Spanish, and said some pretty rude things throughout the day. When it was time to pay the half of the cost quoted before getting on the road, I had to argue with Mike on the phone about how he told me it was all cash in a previous discussion. WHO (that gets paid by direct deposit, pays taxes, etc.) is walking around with more than $20 cash nowadays? I would have remembered THAT chat! I was finally allowed to use our credit card with a 3.5% fee. Way to make a stressful day more difficult! As I said, you get what you pay for!The 2.5 hour trip took double the time because of engine problems with one truck, but we didn't find that out til they showed up complaining about it. I just kept getting calls and texts that they were on their way. My husband tried to help with some parts for the truck, but the older gentleman's attitude just kept deteriorating and the arguing between him and his son continued. They threw garbage around the yard of my new home. They didn't get clearly marked boxes into the right rooms. The screen door closer on the home we bought was reassembled so the door only opened halfway. By the 13 hour mark, I wasn't going to complain about anything because I definitely got what I paid for! The two young men thanked us and wished us well, the older man just disappeared. It was okay by me!I'd say that this company is fine for short moves of basic stuff. I'd suggest you supervise the disassembly and reassembly of everything closely, or expect problems. I wouldn't recommend this company for anything heavy, oversized or a distance beyond 25 miles.

review from yelp.com

10 october 2017, 17:40

Francisco and Gilbert were amazing. They worked very hard and never complained about all the heavy stuff I had lolbvs.... I found the ad on Craigslist and was a little bit leery at first but they made me feel completely comfortable they walked me through it and they had no hidden fees I would definitely recommend this company. If I ever need to move again I will definitely be getting this company again.

review from yelp.com

10 october 2017, 17:40

These guys are great! Used them twice for my sublease and full year lease this year. Dre and Giovanni were incredibly efficient and had a great attitude about the amount of stairs my move required. Would highly recommend!

review from yelp.com